Olathe Toyota

You can do better with another dealer. New car salesman was lacking in showing all options. However we purchased a 2012 Camry SE, never shown a XLE which we would have purchased. With the SE, Olathe Toyota service kept sending us to Hendrix Toyota. I would look around first! more

Our salesman actually listened to us! After showing us several cars...he said I think I know just what you want. I will bring it around. He was right! It was just what we wanted and more. Everyone at Olathe Toyota was very courteous and helpful. They Were recommended to us and we will certainly recommend them to others. more

Nathan Prather, the salesman who sold me my 2011 Toyota Camry was honest, friendly and was very knowledgeable. He made the experience easy from start to finish. Angela was awesome, I can't remember her title, but she explained my new car to me from bumper to bumper and set all my preset radio stations for me. There was nothing left out. more

This was the second time I purchased a Scion tC from Kenny Thomas Olathe Toyota & Scion, both times I had the pleasure of working with Robert Jackson. This time I also worked with Beau Thomas and he was great to work with as well. I highly recommend purchasing a vehicle from either of these two salesmen. One of their best attributes the lack of being pushy, I never felt like they were trying to push me into buying a car. Any issues or questions I had were answered in terms I could understand and the answers didn't seem to be rigged to make them look good. If something was truly an issue they'd admit it. Olathe Toyota offered me a fair price on my 2008 Scion tC and gave me a great deal on my 2011 tC. I was able to haggle with them a little on the price and they were more than willing to work with me and get a price that I was happy with. In regards to their service, anytime I went in for a service on my tC the people I dealt with were pleasant and courteous. In my few years of working with Olathe Toyota & Scion I've never had a bad experience and plan to continue my business as well as recommend their business to others. more

I worked with Shannon Merkel. We did most of the negotiation via email as I live nearly 800 miles away from the Olathe dealership. During the course of this purchase I talked with 6 different Toyota dealerships/salespersons. Shannon was easily the most knowledgeable and personable of the group. She listened to what I was looking for, responsive, and informative. Negotiation with Shannon was fair and straightforward. My family (father, uncles, grandfather) have all bought vehicles from Olathe Toyota even though most of us live a considerable distance from Olathe. A large part of that choice was working with Shannon. more

Kenny Thomas Toyota was very professional. I meet Kenny Thomas myself. He came out of his office to personally thank me for my business. That is a level of doing business that I appreciate. Here in the Midwest, shaking a mans hand after you do a deal stills means something. more

i am extremely pleased with the service rendered from start to finish more

I brought my Celica in for repair and inspection and talked with Toyota personnel about its few noticeable quirks. They where very knowledgeable and knew how to go about their business in a professional manner. They asked precise questions and wrote down all my answers as well as my concerns and suggestions. They followed my instructions on who and when to call about payment as well as pick up availability and they were never anything less than polite and sincere. I don?t know about anyone else?s experience but mine was as positive as they get. more

I brought my Celica in for repair and inspection and talked with Toyota personnel about its few noticeable quirks. They where very knowledgeable and knew how to go about their business in a professional manner. They asked precise questions and wrote down all my answers as well as my concerns and suggestions. They followed my instructions on who and when to call about payment as well as pick up availability and they were never anything less than polite and sincere. I don?t know about anyone else?s experience but mine was as positive as they get. Pros: Great on their check ups and maintenance more

This dealership is perhaps the worst I have ever visited. I called the Sales manager to inquire about an advertisement that the dealership was currently running on television and he knew nothing about it, and seemed inconvenienced by my call. I called two more times in the next 4 days as I would be making an hour and a half drive to visit the dealership. Each time he was hurried ,arrogant and a little dismissive. Cons: Arrogant and tense sales atmosphere more

If you wanto to buy a automobile from unprofessional morans , thats the place to go. They dont even have common knowledge of their own products ,let alone have respect for customers and co-workers. Do not take your kids there, its not a family place. Racial slurs and sexual comments are thrown around during work hours. Never will I go there again and i do not recommmend anyone else going. Cons: nothing more