I had to fire this company after noticing items missing from my house. I work from home so I am usually here when the girl would clean. One day I went to the office and was gone 1 1/2 hour. The girl came, did a fake clean and took the money and ran. Mine you, I pay for 3 hours worth of cleaing and she wasn't at my house for 1 1/2 hour. Also, the agreement I had with this company was to keep the same person coming to my house to clean. I no longer wanted different people each week comming through my house. Well over the holiday, my usual person brough some one else, without consulting me. I called the company and spoke to her superior. I gave her a list of the specific items that were missing, explained how she only cleaned for less than 1 1/2 hours. That our agreement was for 1 cleaner to come in my house and why was there someone new. Basically, OCD told me they were not aware of the new person my usual gal brought with her. That they couldn't believe she would take things and that they would call me back after discussing this with her. Well I have never received a phone call back! Not even a refund for the day she didn't clean.
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