Ob-Gyn Associates-Western Ny

Related to trauma issues going to an OB/GYN had been difficult for me, so I had actually stopped going all together. Then one day I started having some problems and I had to go for a check up. I decided to go to OB/GYN associates of Western NY. My first visit I met Nancy the physician Assistant. We met in a room, prior to going into the exam room and I couldn't help myself, I just started to cry. Nancy was so supportive that going for check up's were no longer re-traumatizing. After a few years, I decided to have a baby. My pregnancy was difficult and as the 9th month got closer I started to panic about the idea of a vaginal birth. I happened to have a male doctor from the office at that time, but as the trauma issues started to come back, I needed a woman doctor. Nancy introduced me to Dr. Falkner. Dr. Falkner was amazing from the second she walked threw the office room door. She was so willing to listen to all my concerns and answer all my questions. She NEVER rushed me or any of my visits. Then two days before my scheduled C-section, I didn't feel my baby moving. I called the office and another doctor was on and told me to go to the hospital for fetal monitoring and they would call ahead and notify the hospital that I was on my way. There was no heart beat, my baby had died. I was hysterical and devastated. And as I said earlier another doctor was on call that night and I am sure that doctor was perfectly fine, but I wanted and NEEDED Dr. Falkner. One the nurses called her at home and she came in for me that night. As anyone could imagine that was the most difficult experience of my life. However, even after losing my baby girl, I honestly have to say I trust Dr. Falkner 100% and know with all certainty she did everything that she could for me and my baby. I know if I had any other doctor this would have been a VERY different experience, filled with anger and blame. I NEVER blamed her, not for a second. Dr. Falkner helped me threw this horrible experience and helped me process my grief. This was a horrible loss and dealing with grief was hard enough, I can't imagine going threw it with out a doctor like Dr. Falkner. Thanks to Dr. Falkner I am okay and healing physically and emotionally. I am sure there are other great OB/GYN's out there, but no one will ever compare to Dr. Falkner. Dr. Falkner is an amazing, inspirational, compassionate woman who happens to also be an amazing doctor. So, when I'm ready to try to get pregnant again, there is no one I would trust to be there more than Dr. Falkner. Thank you Dr. Falkner for helping me find hope, strength and healing during such a horrible loss. I told you once that God, brings us angels and blessing to get threw difficult times, you were the blessing God sent me. more

I called the office after having a horrible labor and delivery with my daughter, i in no way wanted to go back to that doc for my 6 week checkup and the OB/GYN Assoc were more then willing to help me out. I was greeted with understanding and respect. Routine checks were pleasant and Paula was great!! Staff returned calls promptly and i was never made to feel like i was bothering them. When I had my second child the expereience was more then i could have imagined. I have recommended every friend and family memeber and most are patients now. When my life took me to Rochester, i seriously was very upset knowing i would have to choose a new doctor. I've been putting it off and still calling the buffalo office for all my concerns and they have been great. I just couldn't say enough great things!! Thanks to all who are part of that practice!! more

I've been very pleased with the service/treatment I've received. My phone calls are returned promptly and the staff at both facilities has been very helpful and friendly. The doctors and nurses are receptive to my questions and personal medical preferences. I never feel rushed out of the exam room; the doctors take the time to answer as many questions as I may have. My scheduling requests have always been acomodated as best they could. No complaints, here. Pros: Friendly, receptive staff Cons: Occassional long waiting room wait (but not often) more

Wonderful staff, friendly. Clean facility. No problem seeing a doctor, nurse practioner. Highly reccommended!!! Pros: friendly staff, timely service Cons: none come to mind more

There are so many good obgyn offices in WNY this is NOT one of them. They have a beautiful facility in Lancaster and Orchard Park but the staff is not friendly. Pros: Many facilities to choose from Cons: You cannot get an appointment w/ a doctor, only midwives more