Oasis Moving & Storage

Fast, friendly. The movers were fast and efficient. They finished with time to spare. more

I used Oasis, and they were the worst company to deal with. They tried to charge you extra after your initial quote. They were late, my stuff was broken, my mattress torn up. I tried to call and complain and the manager told me, ""There is nothing I can do, this job sucks, report them to the BBB"" more

Got the job done. The movers were incredibly fast, and were capable of being delicate and precise with our belongings even in an unfavorable environment - IE, third floor, narrow stairs, no elevator. more

On time. Crew was on time and looked like worked at good pace not wasting time. more

THE WORST COMPANY! DON T DEAL WITH THEM! NOTHING BUT LYING!! ALL A BUNCH OF LIARS! YOU HAVE BEEN WARNED!! THE COMPANY ONLY TELLS YOU WHAT YOU WANT TO HEAR! THEY COLLECT THEIR UPFRONT MONEY AND THEN YOU ARE THE LOSER! LISTENING TO LIE!! AFTER LIE!! AFTER LIE!! I WILL BE LAUGHING AT ALL THOSE WHO CHOOSE THIS WORTHLESS COMPANY FOR THEIR MOVING NEEDS! more

Polite, fast, and efficient. Were punctual, polite, and fast. Took great care of my belongings. more

FANTASTIC. GREAT GUYS. more

I found the representative Bonnie to be friendly, helpful and knowledgeable. \r more

Wonderful experience, Ivan and Christopher were excellent representatives of the company. They were fast, informational, professional and very helpful. I would recommend Oasis to anyone I know who is moving. more

Good experience. The two men were pleasant and efficient. more

Excellent professional service. The movers were very professional and efficient when moving my belongings. It was a great decision to use Oasis moving company. It was money well invested. more

I work with local and state law enforcement as a consultant analyst to aid in the prosecution of companies who defraud consumers. Needless to say, Oasis screwed up when they picked me as a customer and extorted funds from me in exchange for my household goods. Anyone who believes that they are a victim of extortion, etc via Oasis Moving and Storage may contact me direct for further information by visiting http://www.storageadministration.com/oasis.asp more

This place has got to be a joke! Pickup team was awesome ( thanks Maurice) The rest of this place horrible. Customer service sickens me. Always have to call back because they never call you back. When my stuff arrives they tried to give me someone else's belongings after telling them its not mine. While I am missing 3 boxes of stuff!! All my boxes came delivered ripped up and torn. They had to go back in the truck and pull out stuff that had fallen out of the openings in my boxes. They threw boxes everywhere left there moving blankets, left my sofa standing upright and just up and left. They were running ""late"" to their next appointment I guess. I have moved plenty of times in the military and this is my WORST experience ever. I wish the military paid for this one. more

Met all of my expectations. Hard working experienced crew that got the job done in record time. more

Took reasonable amount of time. Personable movers, didn't seem to waste time. more

Arrived on time, delivered on time and without damage, good service re unloading as directed, friendly. more

My friend moved herlsef and her parents last year with Oasis so I barely shopped around really. All the companies talk bad about each other but I knew first hand from her that they were great and they didn't disappoint. Tammy was totally patient and gave me great packing tips and helped me save money and the guy who came out (Eric?) was right on the money with the estimate. I would use them and I recommended them to my company since we have other people relocating later this year. I don't put much stock in reviews but hopefully this helps someone ouot there to take all the mudslinging online with a grain of salt. more

This was one of the worst experiences I have ever had with a company. I had already placed a down payment with a different moving company but Cyril was very persistent in the sales department and promised me I would have a stress free experience if I went with Oasis. It started after I hired them on, they were not able to get my inventory list correct which was concening as they insisted to pick up my belongings a day early which left me at work when they picked up my stuff. I told Cyril I did not want any hidden surprises with cost when they showed up at my house. I was told when the movers arrived it was going to be almost $1000 more than what they quoted me on numerous occasions. They were able to meet me in the middle with the cost and the pick up of my belongings went well. They were 2 weeks late delivering my stuff, when my stuff arrived it was damaged and my large BBQ grill was missing. Everyone in the office was VERY rude expect Monica in the claims department and a gal in the billing office. I was only able to recover a smalll portion of my money even with taking out the insurance. Oasis told me they must have delivered my large BBQ grill to someone else that never reported it. I would NEVER EVER recommend this company to anyone. \r more

Dealing with this company has been a horrible and stressful experience, and they STILL have not delivered my belongings. \r \r We had a scheduled date of pickup of 3/20 because we were flying in from out of state to load my storage. The movers called right before my pickup time and wanted to change to later in the week. We had to tell them it was not an option. They agreed to keep the original scheduled time. On the pickup day they were 2.5hrs late and had to unload 1/2 of their truck to make room for my belongings. We finally had to leave them at the storage place and let them load because it was taking so long. They charged us 3 times the cost I was originally quoted for 2 rooms of items.\r \r On 3/28, I was called by one of their staff, she stated the shipment was loaded and ready to leave. That it would be approximately 7-10 days to the destination, but she could not give a date. Also, that the driver would be calling periodically with updates throughout his trip. I was very ok with this at the time.\r \r A few days had went by and I had not heard from the driver and called Oasis. I was told the driver was delayed in Colorado due to a snow storm. Still no call from the driver as promised, but I was understanding. I mentioned to the caller my division had a 6 ton per axle sign and asked what type of vehicle they would have. She said they could offer a shuttle service for an extra $300 and that the driver would call to confirm how large the truck was. \r \r 5 days passed, no call from the driver. Called Oasis again, was told the driver had to leave the shipment in Colorado due to a death in the family. No ETA for delivery or a new driver. \r \r Recieved another call from Oasis on 3/8 that shipment was enroute no ETA. Asked again about the truck type, Lena could not answer and said and the driver would call later that day. Another false promise, the driver never called.\r \r On 3/9, still no updates from the office or driver. We called customer service and spoke to Fabarge, she said the driver was in Missouri, she would personally have the driver call and we would get a $35 a day discount for every day the truck was late. The driver never called.\r \r 3/13, Lena called again with the generic ""truck is enroute, no exact date they would give 24hr notice"" statement. I lost it. I contacted customer service, Faberge. After overhearing a some back-and-forth conversation between the dispatch and Fabarge, they stated the driver was now in Oklahoma. Here's a tip for customer service 101, never have coaching conversations while the customer is on the line, its called the HOLD button.\r \r On 3/13 in the evening, the driver finally left message. Said they would be 3-5 days. I immediately called him back, got his voicemail, I asked about the truck size and ETA as I would need to make arrangements at work. He never called back.\r \r 3/19, received a call from the driver at 8PM stating they were going to delivery the following morning at 9AM. That we would need cash or a money order only. Not only was this only 13hrs notice, they have a 18 wheeler. Had we known this a month ago, we would have planned for the shuttle. Driver stated he called both numbers on file earlier in the day which is a flat out lie. We have both checked our call logs and voicemails, never anything from the driver. \r \r I left a message once again for Oasis to call back. Still waiting....\r \r If the story about the death in the family is true, my respects. However, with the inconsistencies in stories and false promises of various employees in this company, I find it hard to truly believe any of their statements. Worst customer service and experience. I will NEVER use nor recommend this company to anyone.\r \r Note, this review process is telling me rating is required which is why 1 star was chosen otherwise I would not choose any.\r \r \r more

Both the movers that came to take my items and the movers who delivered them were very professional and a pleasure to work with. I felt that both Oasis and the IC movers communicated well. Everything was delivered as promised, no additional fees were sprung at the last minute and nothing was missing or broken. more