When I was setting up the appointment, the scheduler I spoke with by phone was pleasant and efficient. The tech, Daniel, showed up on time. After just a couple of times watching the door go up and down, he diagnosed the problem and suggested a couple of options. He asked questions about my repair history to confirm his diagnosis. I thought I needed springs, but Daniel suggested wheels instead, which saved me money. He finished his work very quickly, left the work area clean and neat. Well done.
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