Northwoods Pool Supply Inc

3.7
3 reviews
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id: 31005513
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2103 N Houston Ave
Humble, TX 77338

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(281) 973-2631
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Swimming Pool Supply Store

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Reviews
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Best

Northwoods is a family owned business and they treat you like family. They have tried saving me money on my cleaner and equipment. I would use this company in a heart beat over ...

Worst

They're dirtbags that only care about the bottom dollar. They'll treat you like garbage and walk all over you if you have any issues with their service. Avoid this business like t...

Editorial review from Citysearch 8/21/2013

Terrible customer service. Multiple times we tried to schedule an appointment to replace a Pool Pump ($700+ job). They never called us back to schedule or confirm a time or date. We had to call them 3 times. Finally, they were supposed to come to house on Wed 8/21. I stayed home from work for the appt. I called at 11 AM to see when & if they were still coming. The rude person that answered the phone said that the service tech had already been to my house. She claimed he knocked on my door, but I'm 10 feet from the door watching tv. No one called my phone - no one knocked and no one rang the working door bell. She basically called me a liar and got into an argument with me. NEVER give your $$$ to this terrible pool company. Go with Leslie's or someone that has an idea of what customer service is. more
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best pool store in kingwood and humble 7/14/2010

Northwoods is a family owned business and they treat you like family. They have tried saving me money on my cleaner and equipment. I would use this company in a heart beat over anyone else in the area. We had a motor to go out and they walked me thru over the phone on replacing a capasitor instead of a motor. How many companies do this any more? Johnny the owner does know his parts and equipment. Pros: they fix first instead of replacing Cons: they are very helpful on every way more
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Horror story!!!!!!!!!!!!!!!!!! 10/15/2007

They're dirtbags that only care about the bottom dollar. They'll treat you like garbage and walk all over you if you have any issues with their service. Avoid this business like the plague. If you have hard times and call to try to work out a payment plan, they will scream at you and put a lien on your house. The owner has no heart, and apparently hates women. Cons: Hateful greedy jerks more
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Knowledgeable staff, great service, incredible value 12/8/2006

My first review: Pros: Friendly Staff, Great Service, Customer support is incredible, Free water testing!, Great products, Great value, Deeply knowledgeable Cons: Prices are moderate more
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Owner Message

  • At Northwoods Pool Supply Inc., is your one stop shop for all your swimming pool repair, parts and chemical needs since 1979. Were a family owned and operated business that takes pride in offering you the service you and your family deserve. We offer residential and commercial swimming pool maintenance and repair. We offer weekly, monthly, quarterly maintenance or just a one-time service to fit all our customers swimming pool needs. We offer service to the Humble, Kingwood, Cleveland, Atascocita, Lake Houston, Porter and all surrounding areas. We have a showroom at 2103 N Houston Ave. Humble, Texas 77338 for you to come in and visit to find the pool supplies you need. Some of our services include: Swimming Pool Maintenance Swimming Pool Repairs Swimming Pool Equipment New & Used Swimming Pool Parts Free Water Analysis Swimming Pool Equipment & Accessories Swimming Pool Toys Stop by and see us today or give us a call to schedule your appointment.

Additional information
  • Neighborhoods: Humble
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