Northwest Recovery Inc

I don't understand what the problem is!!! All people that are upset with NW Recovery need to re-examine each scenario carefully!!! If you parked where you shouldn't then it is understood that you will be towed, therefore, you need to pay the fine! Most cases $150! It is unfortunate that you people are discriminating the employees of NW Recovery, when they are simply doing their job. It is a job that is putting food on the table! I Love Northwest Recovery and Repossession and all of their employees are hard working, strong, and smart individuals. You all tell them to get a real job, well thanks to you guys you're keeping them in buisness and paying for both mine and my best friend's wedding! Thank you!!! Muah! Call for your buisness, it's appreciated! =) Pros: Strong, Smart, and Respected Employees (I LOVE YOU GUYS!!!) Cons: NONE more

I understand that people who tow cars don't have the best customers coming in to pick up their cars especially when they have to pay $150 after the cars was towed and broken into. The people at Northwest Recovery are very rude and really have terrible customer service. I definitely will never deal with this towing company even if I was stranded and had no other way to get car towed. I think that a little understanding would be appreciated and hope the employees of this establishment are reprimanded. Pros: NONE Cons: Employees, establishment, Parking, service ALL! more

I am going to have to agree with the majority of the reviews that are here in saying that Northwest Recovery is an awful company thats full of a bunch of jerks. Unlike most of the other reviews here though i will admit i should have paid more attention to the one and only sign that was posted in the half mile parking lot where i was parked. when i went into get my car back i actually did go in there without an attitude not being rude or disrespectful in any way and when i handed the woman behind the counter my visa, which on the sign does say they accept, well when my receipt printed out and i signed it and she said my signature looked like chicken scratch and told me "now lets try this again" in a very rude and degrading tone of voice. There's no need for this kind of disrespect. so i told her "if you didn't like my signature then i don't know what to tell you" and she started just giving me this cold stare and went on to explain that if i dont resign it then i can go get cash and "ill say whatever i want to say" im sorry lady but its not my fault you have a miserable life. This company should rethink how they treat "customers". while my car was relocated against my will it doesn't give them the right to treat people badly or any different than a customer who actually had requested their services. success in a business is all about word of mouth to build your reputation and I don't think theirs is to good at all. F you northwest recovery you can lick my sack. Pros: none Cons: the lady behind the counter more

Too bad my homeowners' association doesn't read your reviews. NW Recovery isn't even listed in the BBB's Accredited Businesses listing--did I miss it? The car was parked in it's authorized parking space and it displayed the association's parking permit. This didn't stop NW from towing it at 2:15 a.m., Monday, because my son's license sticker broke off. Did you know that if your license plate sticker breaks apart, is stolen or lost, NW will tow it? According to a clerk at the State's Licensing Dept in Schaumburg, stickers are often stolen or break apart because of Chicago's extreme winters. CHECK YOUR LICENSE PLATES DAILY! To add more insult, my son's car broke down shortly after he reclaimed his car: A battery recharge by AAA, another $130 towing off of a two-lane hwy--w/o a cell phone (w/his 4 yr old son in the back seat) and an additional $163 charge to reconnect his battery. His car works great again. If I understand correctly, according to Illinois Commercial Relocation of Trespassing Vehicles Law, "It is illegal for any towing co. to tow vehicles from private property if the owner...is at the scene...." Hello! He was sleeping not 40 ft. away at 2:00 in the morning....I'm proud to add my "not recommended" review. Cons: Rude, uncooperative, vehicle damage more

You guys are right. Trailor trash. My car was towed I picked it up and it was damaged they denied it and when i came home I saw marks all over my drive way. They were totally rude to me when I was there. I tried to pay with a credit card and i wrote "under protest" on the reciept then he voided it and said he would only take cash from me and he wouldnt talk to me til i came back with cash. So I did and my car was damaged. Bunch of jerks. I have filed all sorts of complaints and will take them to small claims court if i need to. Cons: Rude and damaged vehicle more

The people that hire these scumbags to do the dirty work of towing must be going for who ever is the cheapest. They definately ruined my car after towing it and denied it and said I did it myself! I am too reporting them! Being towed is a seperate issue for whatever reason the individual is being towed and I think we eventually get over that anger, but when these jerks are damaging cars that is over the limit! Companies and buisness places BEWARE before signing a agreement with these people to tow cars off of your properties. You will be in the middle of lawsuits! more

I agree with a few of these reviews that this company [as well as the companies that work along side them] are CROOKS. I understand that I may have parked in a hotel lot however I was going to stay there at the end of the night...there was no documentation saying that I needed a receipt in order to NOT get towed...hun!?! you people really need an education! Second, my license plate is bent and smashed inwards, and trust me, I would not let that happen to my car! There are 2 noticable scratches on the driver side of my car that were NOT there before because I had just had my car washed! I HAVE PHOTOS TO PROVE THIS [they were taken at your "business"!!] !! I have no hesitation calling a particular business that has the power to put you out of business because they need to be aware of this scam and damage to personal property! If this issue is not resolved I will have to take this to court. There are many many other towing companies out there that are friendly and willing to help others rather than stealing their money and damaging their property! Good luck with this business because unfortunately you will eventually lose. more

The only good reviews you can get are from the toothless degenerates related to your company in one way or another?! Please end your selves now. The time for your company to get closed is coming through, we are working on it. Cons: Inbreads more

What can I say, these guys are crooks. I've complained to everybody but nobody will listen to me about how unfair the way these guys treated me and my friends. First off there isnt aany sign saying I can't park on the grass, and there aren't anny parking spaces available so it isnt my fault. Then when I went to pick it up they wouldn't give me my own car back unless I paid them. I've been sending them mail to their website @ northwestrecovery . com and they just keep saying I can file my complaint with the state. Somebody needs to do something about this crime. Keep sending them mail to nwrecovery@msn . com and let thhem knoe what you think of their deceptive practices. Pros: none Cons: thieves who steal your car more

THESE GUYS ARE THE BEST, MOST FRIENDLY, AND COURTEOUS TOW TRUCK DRIVERS I'VE EVER MET (AND I'VE MET ALOT). IT HELPS THAT IM DATING ONE AND HIS ENTIRE FAMILY HAS OR DOES WORK THERE. YEAH, SO THEY TOW YOU'RE CAR, AND? YOU WERE THE IDIOT THAT PARKED WHERE YOU SHOULDN'T HAVE. IF YOU DON'T WANT TO GET TOWED, MAKE SURE ITS KOSHER TO PARK. AND IF YOU'RE RUDE TO THEM, THEY'LL BE RUDE TO YOU. DUH? WOULDN'T YOU?! Pros: QUICK SERVICE, NICE GUYS, SAFE AND RESPECTABLE Cons: NOTHING more

IT IS NOT THERE FAULT YOU DON NOT KNOW WERE TO PARK,PAY ATTENETION THESE GUYS ARE VERY FAST FOR MY SHOP, KEEP UP THE GOOD WORK more

WHAT HORRIBLE PIECES OF GARBAGE THESE WHITE TRASH KINGS ARE. I HOPE YOU GUYS END UP LIVING OUT OF A CARDBOARD BOX AND YOU ARE FORCED TO MAKE YOUR CHILDREN SELL THEMSELVES FOR INTIMATE RELATIONS WITH DIRTY MEN. Pros: NONE Cons: THEY ARE GARBAGE, THEY NEED TO GO BACK TO THE TRAILOR PARK THEY EMERGED FROM more

I recommend Northwest Recovery for towing! My car over heated and i didnt know what to do. I called the towing company and they sent a truck out right away. The truck was there within 15 minutes., the driver was very nice and we were on our way. I recommend Northwest to everyone Pros: very quick and friendly Cons: none more

These guys where really rude when getting my friends car back. Used profanity and verbal abuse - right in front of my child. Definitely will report them. Pros: none Cons: employees were jerks more

This company also lied to me. Stole my car. 99GAGT, please contact me, contacting all news stations. Pros: NO Cons: Sheisters, uneduacated, scumbags more

Towed my car out of girlfriends parking lot, saying I did not have a parking pass. When I went to pick up my car, the pass was clearly displayed in proper place. Filling with with police department for fraudulent practices, along with Illinois Commerce Commission. Also contacted my attorney... this needs to stop! Pros: NONE Cons: SCAM ARTISTS, LYERS, DEGENERATES more

Service is extremely poor, I couldn't get any satisfaction from them on a tow that I called in, sometimes they DON"T AnSWER THE pHone. more