I am on the Northern Comfort Systems annual inspection program for my HVAC system and my water heater. First its great because they keep me on track, something that I would not be very good at, and would probably let slide. The office staff is courteous and great in general. Today I had Joe P do the work on my water heater. He noted that my water softener was not attached and old. Living in an old house in our neighborhood, we knew we could benefit from a water softener just didn't know where to start. Joe was helpful, informative, not pushy just giving me my options. I ended up having him put in our water softener unit. He was professional, efficient and he carried all the bulky stuff up and down my basement stairs pleasantly. All of the Northern people have been very informative and good with explanations and Joe was no exception. I cannot say that I compared prices but I know I got a quality product and trust the people behind the installation. Thank you
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