NorthStar Moving Corporation

Ari, Miguel, and Angel were terrific. They arrived on time, were friendly, quick, and efficient, highly professional and easy to work with. One of the best moving experiences I have had. more

Excellent. Would unhesitatingly use them again. This weekend I moved a 1BR from Westwood to Santa Monica. I was nervous because it was my first time using a professional moving company, as opposed to friends/family and a UHaul: I was worried the crew would be taking breaks every 30 minutes on my dime. I was nervous they were sending three guys for what appeared to be a two guy job- but after calling around different companies, 3 men seems to be the standard. I recommend them very highly and will definitely use them next time I move. The move was done quickly and professionally. I got a call from Guy the foreman the day before the move confirming the details. The next day, Guy and his crew of Angel and Ramiro called at 830AM saying they were outside. From then on through completion at 1115AM, the process was quick and efficient. All three took no breaks and were always working. General numbers for those looking for a benchmark: A 1BR from Westwood to Santa Monica in under 3 hours. At $115/hour plus double drive time, it ran me $380 not including tip. 3 hours might be a little short because I had moved the kitchen equipment and clothing myself in my car the night before. On the other hand, maybe 3 hours is a little long: these guys negotiated three flights of narrow spiral stairs with heavy furniture. Great job Guy, Angel and Ramiro! I'll definitely use NorthStar for my next move. Pros: Quick, cost-effective more

The crew at NorthStar Moving did an awesome job moving me from point A to point B. I don't know how I would have done it without them! Pros: Very reliable and efficient more

I am so glad that I chose this company. I was amazed by how downright fun my moving day was thanks to the crew from Northstar. These guys are truly the best! \r \r They gave me an arrival window of 8-10 am, which, as we all know, for a lot of companies means anywhere between 9:50 and 10:20. To my absolute delight and relief, they pulled up at 8:15 and cheerfully plunged into a what was to be a long day of hard work of them, moving me from my home in Bel Air to Encino. And watching them work was nothing less than a joy. Guy, the foreman, helped my moving-day anxiety by making jokes, all the while working steadily without wasing a moment's time. The entire crew were diligent, efficient, organized, and extremely professional. \r \r As a team, they had it down to both a science and an art. Guy led his crew with a respect towards them that was evident and they responded by following most of his directions before they were even fully expressed. E It was truly a pleasure to watch these GENTLEMEN work as they packed, loaded and then unloaded my family's belongings. A good 9 hours into their job, they indulged my desire to protect my brand new hardwood floors by holding each and every piece of furniture sideways as they removed it from the truck while I stuck 4 to 6 little floor-protecting stickers on them. I believe it took a lot of grace and professionalism on their part not to roll their eyes, sigh impatiently, or otherwise express their impatience, but their professionalism never waivered. I noticed later that a few pieces of furniture I had somehow missed also had the stickers on them, which tells me that the men placed them there on their own. I found that to be the most impressive gesture of all. I wish I could remember the names of all the crew members as I would have loved to give them credit by name. Each and every one of them deserves it, and the company should be very proud of the fine workers they employ. They finally left my new home at 11:00 pm that night, and were as friendly and polite and upbeat as they had been at 8:15 that morning. \r \r I read everyone else's reviews before I wrote mine, and of course it's a shame that 4 or 5 people had such poor experiences. One reviewer implied that some of the good reviews were not authentic because the reviewers had never reviewed any businesses before. I am one of those who has never reviewed, but the reason I am reviewing Northstar is because they asked me to do so, as I'm sure they ask all their customers, because they truly want feedback so that they can improve, and probably because they know that, for the most part, they do a more than decent job and want acknowledgment for it. A lot of companies probably don't want to know what you think of them, and with good reason. \r \r I had low expectations for my moving day because I am generally hard to please in most respects, and I couldn't imagine that a moving company would be anything but an aggravation. This crew was a phenomenally wonderful surprise. Yes, they definitely make a huge profit on their packing materials, but they are up front about those prices, and you can easily avoid that expense by doing it yourself, and their labor cost is more than reasonable. They were my least expensive bid out of 8 companies, even with the extra that I paid at the end for packaging supplies. I would use these guys again in a heartbeat and would not hesitate to recommend them to anyone. And did I mention that NOTHING, not paintings, nor china, nor glassware, nor furniture, not even my kids' arts-and-crafts projects were damaged during the move? What more could one say? This company gets 6 out of 5 stars in my book! Pros: efficient, professional, pleasant more

Omar and Angel moved us this month. Great guys, nice operation. They did not break or scrath any of our items. The whole move in general was Top Noch. It took just a few hours to move a 3 bedroom home down the street.. Great job. Pros: FAST, RESPECT YOUR GOODS more

Thanks to Joel & his crew my move from a large house to a small apartment went without a hitch. My heirloom furniture was well taken care of! Northstar and Joel come highly recommended by me. Pros: Fast & Dependable Cons: ? more

I was helping a good friend during her move about 6 months ago, kind of helping her cope with the insanity of the day, and while doing that I also observed her movers at work. They were impressive: very efficient, knew what they were doing and even managed to take apart – and more impressive to me – put together a very odd shaped desk she’s had for years and refuses to throw away. I asked to get a card from them and gave them a call when I had to me this past Sunday. My move was small, and I was glad they gave me a repeat of their great performance and finished early enough for me to spend the rest of the day arranging my new place. more

My moving crew, Erick, Elias, Dave and especially Joel, were incredible. I could not have asked for a more considerate and well-organized team of movers. What could have and we expected to be a super stressful day for us, was made into a nice memory of how we moved into our very first home with a 4 easygoing pro movers, who worked as a team all day long. more

I moved out of a four bedroom house that included 3 bedrooms, a home office and a very packed 2 car garage. I knew I had a lot of stuff, but still was overwhelmed with what came out of my cabinets and shelves. The 6 men crew that came to move me took control and never seemed lot. Joel made sure everyone knew what to do and kept checking on their progress during the day. They packed and labeled the boxes and left my old house without a scratch. They place the furniture where I requested and made sure I was happy with the results before leaving. I know my move was fairly big and I was expecting a bit of a messy day. Gladly, they went beyond my expectations and delivered a fantastic, well trained crew that made sure everything was done smoothly. more

It was my first move, so naturally I have lot and lots of questions, and all were answered patiently by the very patient Christel who won my business with the professionalism. Every little detail she gave me and my husband when we conference called about the hourly price and extra cost of supplies, was a big help on the move day. We were packed and ready for the movers, and had an easy, surprise free move. Well, no bad surprises anyway. There were nice ones: they gave me an arrival window of 8:000-10:00am, and arrived on 8:05. That was a good start and I was glad the day kept going in that direction. They were always smiling, even with the super hot day I ended up moving on. They made my move quick and easy. more

Estimate was too high, deposit more than actual cost, almost double, and wouldn't return overpayment for more than a month and only after complaint in writing. Sales/order takers gave one minimum tho' like pulling teeth to get billing/dispatchers to honor this, (charging for 2000lb min. when 1000lb min. was stated over and over by sales office). Other discounts were also ""news"" to the biller/dispatcher office. Moving foremen were either lazy and clearly bs-ing, or w/o notice didn't weigh the truck contents after pick up tho' biz stated that's what's done, and overcharged for this supposed 2000lb. min. (actual weight approx. 1200lbs). Movers broke a chair, it was reglued by monkeys in a back room apparently. Got s uckered into a ""meet the truck"" at the scale scam where it appeared the actual movers had no intention of doing anything but being led to the address and drive back later. Awful. The same awful vibe from the laborers and the dispatcher as any rip-off mover and pick-up people left little used ""s uck er sticks"" litter on floor/carpet. Hmm, maybe that meant something. Pros: Talk pretty when ordering Cons: Bogus rates, overcharged, wouldn't return almost $500. more

Joel and his team were WONDERFUL!! They were so nice, fast, careful, and very professional. This is the second time I've used Northstar and I will use them again if I ever move again. Pros: everything so was smooth more

Joel and his crew of 4 were absolutely wonderful!! They came in to move a 4 bdrm, 3 bth, 3 car garage home and did a great job. I was overwhelmed with all the stuff that came out of our closets, garage, and cabinets. They packed everything down to our files in our cabinets, nothing was broken or scratched not even the walls. I have very heavy wood furniture,they padded everything and packed it well. It took 10.5 hours to pack, drive to new home and unpack everything. If you want to make a move easier on you and your family, HIRE THESE GUYS! The did an Awesome job. :-) Pros: Very Professional more

Joel and crew did a excellent job. Packing and moving went flawlessly with no breakage or missing items and they worked quickly, efficiently, and were clear on asking any questions if anything was in doubt. All packed boxes were also well labeled and organized, making unpacking as painless as could be. Packing, moving, and unloading done for a pretty crowded 2-bedroom apt in about 5-6 hours in total. This is our second time using Northstar and we would definitely do so again. Pros: prompt, efficient, friendly, fast, accurate quote, no damage more

A friend had recommended NorthStar for her move, said they did a good job. First I checked them on the Internet, saw good reports and I hired them to move me. It was a lot of work as both old and new locations were second floor, and I needed a full pack. The 3-man crew did the whole job in one day. They packed things carefully and there was no breakage. I have some treasured wood furniture (like a 6' tall armoire), and not only was there was no damage to any of my things, there wasn't even a scuff on the wall. I'm a very happy customer and would not hesitate to call on them again. more

Our local move from West Hollywood to Glendale could not have gone better. The good service started with my first phone call. Wendy explained everything, and I was impressed that there weren't hidden charges, not even charges for gas! We booked a truck for 8am and 3 men. The crew actually showed up early and asked if we were ready to start. The movers worked incredibly hard and were really nice. Nothing, and I mean nothing was broken or damaged. A fantastic company that I have already recommended to my friends. Pros: great customer service, experienced movers Cons: What are the drawbacks? more

Hired NorthStar after reading positive reviews on-line. Arranged to have my four-bedroom house moved to a new larger home. Moving company gave competitive quote. They were very responsive to all e-mail and phone inquiries. Confirmed everything a few days before arriving. They showed up on-time and started working immediately in fifth gear! These guys are FAST! Since I was paying by the hour I was concerned about slacking and guys moving like slugs just to earn more money. That did not happen with this crew. They were like a whirlwind in the house! They were very respectful with my property – everything disassembled, wrapped in blankets and taped, and other items bubble wrapped (extra charge). They drove to the second house as fast as we did and once there immediately got to work. No complaints or issues with the fact that they had to carry heavy furniture and appliances up two flights of stairs and through narrow doorways. Except for a potted plant that was already cracked, nothing was broken, scratched, or damaged. Frankly, I was surprised, since I expected some ‘moving casualties’. I would highly recommend Joel and his crew from NorthStar. They are professional, fast, careful, and very reasonably priced. Overall, OUTSTANDING! Pros: Super professional, and careful Cons: Could have brought a bigger truck more

I scheduled a move last August from San Diego to Atlanta, Georgia. Packing alone was almost $5k and my move ended up being almost $16k WITHOUT any appliances or cars. \r \r They took 16 hours to pack a 3 bdrm. house, & ran out of supplies!\r \r 3 weeks later and, to our horror!\r \r * ? of our things were LEFT in Cali. in their warehouse!! OMG!\r \r * SOOO MANY things were damaged! Our losses are in excess of $7k conservatively!!! \r \r * Many items were separated so we were without ANY beds or tables, and our sofa for an extra 4 weeks!!!!\r \r * Most of the boxes were not labeled so unloading was a NIGHTMARE! I had to stand at the base of the truck ramp as the guys cut into each box to try to figure out what room they should be placed. \r \r * Our home has 3 levels and because room items were mixed together, unpacking was twice the work. We had outdoor items like clay pots put in with fragile indoor items, inexcusable!\r \r We called our contact person (David) and informed him half our stuff was missing and we could already see there was excessive breakage and that the breakage could have been prevented. He (David) indicated that until we finalized our damages, he'd provide a 20% discount on the cost of the professional packing. Didn't happen.\r \r After 4 more weeks, shockingly, the driver called at 7pm on a Wed. evening and wanted to deliver THE NEXT DAY!!! I asked the driver to wait until Fri. to clear my schedule and to protect the hardwoods and railing (they still managed to scratch the floors BTW). \r \r To put this into perspective, a $3,300 alabaster pendent was put sideways in a box with 6 pieces of newsprint on the bottom and absolutely nothing else. Of course it broke! Expensive furniture, wall-hangings, vases and pots, a glass table top, lamps... all damaged.\r \r The offer for the delay was a mere $700 and for damages $1,000. I paid more than this in feeding their crews and in tips!!! \r \r \r BEWARE!!\r \r BREAKAGE WAS NOT ACCIDENT BUT NEGLIGENT! Cons: HORRIBLE SERVICE, HANDLING, DELAYS, PRICES!!! more

Thanks to Angel & his colleague, my moving day was smooth. I had Starving Students scheduled in the morning, but the quote given over the phone was absolutely different than the one when they came over. So, I let them go. My friend referred me to NorthStar Moving and they scheduled the move for the same day and there was no surprises when it came to prices. Movers were EXTREMELY fast and they didn't take a break until the job was done (5 hours later). They didn't complain about the broken elevator or uncomfortable location to load and unload. They professionally protected all items. As a realtor I will definitely recommend them to my clients. Pros: EXTREMELY FAST more

I want to thank Joelle and Eric for the professionalism in moving our company. I had envisioned and planned for heavy furniture to be located in certain places, when it was placed there I was not pleased with the fit, so I asked them to move it again, and again, and again....they never complained and were more than willing to please me. I highly recommend the whole crew at Northstar Movers. There were no hidden costs, my furniture was well cared for, and our computers and expenisve electronic equipment arrived in our new location undamaged and ""on time""! They made our move ""uneventful"" - thank you! more