NorthStar Moving Company

I recently relocated to a new apartment and was dreading all of the heavy wood furniture I would have to bring with me. When I called they were very helpful in explaining all the charges to me, and there were absolutely no surprises when I was presented with the bill at the end. I was very pleased with their friendly and fast service. I would highly recommend them!!! more

I would say that moving and finding a mover can be one of the most stressful things ever to do, especially when you collect valuables. We chose NorthStar because Gotti, the representative, sounded like he knew everything and we could depend on him and his movers to do a decent professional job. But, I have only experienced Chaos, pure chaos! Moving with them made me wish I didn't have anything to own and to move. The only thing for sure out of this review is that it's real and not a phony review. more

I have not ever written an online review, this will be the first. I felt that I had to let people know exactly how Northstar handled my cross country move. To begin The movers came and packed my belongings in Chatsworth, CA on June 3 and I was assured that it would take no more than 7-10 days from pick-up for our items to arrive in Atlanta, GA. However, after SEVERAL days and attempts to contact the company trying to get information as to the arrival date we were finally told that our shipment would not be leaving CA until June 14th and would POSSIBLY arrive in Atlanta, Georgia were my husband, 2-year old, dog, and myself were already waiting around June 20. Not only did our things not ARRIVE in Atlanta 7-10 days after pick-up, it arrived 20 days later with items missing, broken, and damaged. The long distance driver picked up several local day laborers to move our items into the house. They broke a leg off of our dining room buffet, the company lost the headboard to our Ethan Allen bed, kitchen boxes of items THEY packed were missing, and they lost the top of a teaching table that I purchased to use within my classroom. The only item I noticed right away was the headboard but the long distance driver was in such a rush to leave, I had no time to go through my items and properly make notes on what else was missing. I took the time to research Northstar I looked up reviews and I even purchased "additional insurance" which is a TOTAL joke (DO NOT USE their online MOVING INSURANCE Company). The two gentlemen I spoke with in the Northstar claims dept. offered little in the ways of helping to rectify the situation and were actually quite flippent in their response. I would not, could not, and absolutely will not recommend Northstar Moving to anyone. I say use them with caution and be aware that once you have paid in full as we did upon pick-up, you have very little recourse to take if things go wrong. Pros: Los Angeles crew was great packed fast and did a good job Cons: The long distance driver was unprofessional, thier storage and handling of goods was horrible more

When calling around for my move to Westwood, I came across Northstar. They showed under 'Best moving companies in Los Angeles' when I searched it on Google. The phone representative recommended for me to get on City Search and check out their reviews on line. I did, chose this company, and was not disappointed. They arrived on time, were fast and friendly, and didn't break a thing. The whole experience was great. Especially the movers that showed up on the day of the move. This is my first time moving with a professional moving company, and I heard so many stories about moving companies changing the price or whatever. I am glad to say my move went great. I will call Northstar for all of my moves in the future, and recommend them to anyone that wants a mover. And, since I promised the woman that I spoke to on the phone that I will write a review about them after my move, here it is. And I am happy to do it for such a great company. Pros: Fast and friendly, great value Cons: none more

I googled: "best moving company los angeles" and I found the Citysearch Best of page. I read the reviews and called an setup an appt. After, I started reading all the reviews and I got suspicious. They are all very similar and each poster has not rated any other business. How can a moving company get so many perfect reviews? Hmmm... I've used them. They are average. They charge by the hour and they are average in speed. Like all movers, they nickle and dime you on overpriced boxes, tape, shrink rap etc. They are ethicial as they disclose all the prices but expect to pay well over $150 for supplies (not including boxes). I didn't have a bad experience, but I obviously didn't have this 5 star experience as other claims. Pros: On time, decent prices Cons: Typical moving co. - Questionable self-reviews, nickle and dime you on supplies more

I don't usually write any reviews, but this company was the worst moving experience in my life. First of all, the three men were not professional, rude, slow and dishonest. My new place was just 2 blocks from the old one, yet they charged me $1,500 (for a 1 bedroom apartment), but I didn't see this coming, for they charged me extra after they finished unloading. They told me that they worked extra hours, so they will have to charge more. Did I mention how slow they were? Now I'm pretty sure that was on purpose. And it's not all. They broke some of my furniture, including 2 floor lamps, and stole some of my belongings - Why? I have no idea, but that painting was very valuable to me. I'll tell every one and all of my friends not to use this movers and make sure this review gets everywhere online. Stay away from this company! more

I have to thank Citysearch and its users for making my choice VERY easy when choosing a moving company. From the onset, Northstar was extremely courteous and respectful. Their website was easy to navigate and user friendly. The customer service representatives were friendly, professional, and thorough--they made sure I understood every last detail and walked me through the planning stages every step of the way. I also found their prices to be very reasonable. I was moving locally to a 1-bedroom apartment, which was easy enough, but I had many heavy items (including a treadmill) and a flight of stairs to contend with. The movers arrived 15 minutes early, so I didn't have to sit around waiting all morning. They were SO FAST--I cannot stress this point enough--I literally turned around to eat a McDonald's hash brown and when I turned back my living room was cleared of boxes and my couches were being wrapped and moved. With their rapid speed one might be concerned with carelessness or breakage, but the movers protected every piece of furniture and were extremely polite and professional. They even packed the left over knick-knacks that I overlooked and had forgotten to box. Again, LIGHTNING-FAST and PROFESSIONAL. My sister and I were so impressed we decided to time them to see how long it would take to unload the van and properly place all of my furniture. 20 minutes. Twenty minutes and all my belongings were safely placed in my new apartment. The entire move took less than three hours and I was more than happy to pay the three-hour minimum. Northstar and its fabulous movers helped make what would have normally been a hellish ordeal into a pleasant experience. We were finished so early I was able to go out shopping for a new rug and drapes! Thank you Northstar and Citysearch!! Pros: Service, Professionalism, Speed, Courtesy, Price--EVERYTHING Cons: .... more

I must let the world know about Northstar moving company located at 9120, Mason Ave, Chatsworth, Ca, 91311. Its the second time for us using there services. nothing less then excellent service from the start to end. compatible price, professional and courteous movers, showing up on time. fast, clean, pleasant and was well worth every penny. moving was not stressful it was pleasant. Superb service, NorthStar is flawless, Northstar is the diamond in the crown. more

I must let the world know about Northstar moving company located at 9120, Mason Ave, Chatsworth, Ca, 91311. Its the second time for us using there services. nothing less then excellent service from the start to end. compatible price, professional and courteous movers, showing up on time. fast, clean, pleasant and was well worth every penny. moving was not stressful it was pleasant. Superb service, NorthStar is flawless, Northstar is the diamond in the crown. more

NorthStar handled my move a week ago. They did a very good job. Goti gave us an on-site estimate, and he was a pleasure to work with. Helpful and very courteous. He gave us a flat rate that included everything. There were no hidden charges or fees. A four man crew packed us up one day, and moved us the next day. They were on time both days, and worked diligently. Two of the guys, Juan and Joel, were very experienced and professional. Nothing broke and the move went smoothly. I would certainly use them again. Make sure to ask for Goti. Pros: service, professional, diligent, on time, honest, no hidden fees or additonal charges more

These guys were wonderful. Moved very quickly but all of the items were carefully loaded, very friendly & helpful, & no unnecessary hidden charges. I would highly recommend them to anyone looking to hire movers. Pros: great overall experience Cons: forgot to call me before they arrived more

Every move presents its challenges, to both the homeowner and the mover. But factor in forty-one years of accumulation and memories, and it becomes even move difficult. NorthStar understands this. The physical moving of boxes and furniture became secondary to the care that the crew displayed. They understood that they were not just handling material objects that filled a house, but more importantly that constructed a home. The crew truly made my parents feel that they were NorthStar's most important clients. The Northstar men showed the utmost professionalism and care. NorthStar consistently sets the gold-standard for which any service business should strive for. Thank you for taking such good care of my parents, and helping us make new friends. more

Northstar movers provided me with the best moving experience I've had in LA. Their sales staff was courteous and helpful even when I threw them a few last minute curve-balls. More surprisingly, the crew they sent out was equally obliging and went out of their way to keep me from incurring any extra charges. And my move wasn't easy...there were 25 steps straight up a hill at my new residence and they didn't flinch. Nor did they slow down...everything was unloaded and in my apartment in under 2hours. I would highly recommend Northstar and understand why they are consistently rated Best of Citysearch in LA. more

My family and I wanted to say how satisfied we were with the moving service that NorthStar provided us with. The crew was professional and yet extremely pleasant. They did not know the word no. They worked efficiently and happily. There was no damage done to any of our furniture and we kept our sense of mind. more

I'm writing conerning the moving services NorthStar performed for me on Novemeber 6, 2007. I was very pleased with the services NorthStar provided and especially pleased with the 3-man work crew that performed the move. The three men were very professional and got to work immediately upon arriving at my home. I've dealt with eight moving companies in five years and this was by far the easiest and best move of them all. I will definetly use NorthStar's services again if the need arises. I would like to pass along my gratitude for a job well done to the men who performed the work. more

The movers from NorthStar were fast, efficient, and worked very very hard. They kept up a sense of humor during it all, and were easy to work with. We have experience with movers, having used a different company the last time, and we are quite impressed with the work done by the NorthStar. more

On November 13th, NorthStar Moving moved me from Vallejo to Larkspur. The movers were wonderful. They did everything to make it an efficient move and even helped me decide where to put the furniture. They even moved a heavy piece to another spot when I changed my mind. They are Great!!! more

This was not the first time I used NorthStar Moving. I used this moving company a few times in the past, and they always came thru for me in a big way. It is very refreshing in this day and age to see a company that is so excellent at what they do, and is so concerned with their customer needs and feedback. The people on the phone are always very nice at NorthStar. They always truly listen to my needs, and then come up with the best moving solutions. They provided me with their moving services from one place to another in Los Angeles, and then they moved me from Los Angeles to West Lake Village. The guys that actually show up on the moving truck on the day of the move are always great. They are enthusiastic and always are professional and nice to deal with. NorthStar Moving is the best moving company in Los Angeles! I will always use them for any move I will ever have, and I will recommend them to anyone that needs a moving company. more

I would like to thank NorthStar Moving for our recently completed successful and stress-free move. Our experience with NorthStar met our high expectations. Since a colleague of mine recommended tem, we were already expecting superior service. We were not disappointed! The positive impressions started when Sam came to give us an estimate. He was very professional and courteous. The effort displayed by Joe, Alon, Dan and Yohai during the loading and unloading of the moving van on October 20 was outstanding. They were careful, but fast and took pains to protect our home and its contents. I was particularly impressed with the skill they all displayed while moving the heavy piano into our new home. We appreciated their service and would have no hesitation in recommending NorthStar Moving to our friends. more

My wife and I would like to thank Ram and the whole NorthStar organization for a very efficient and professional move on October 1 of this year. Everything from the estimate by Mr. Sam to the actual move by Nick and Jose was conducted with utmost courtesy and expediency. Mr. Sam completed his estimate immediately and on the spot. The two movers placed and moved furniture in my third floor apartment until I was satisfied, all with quiet patience and courtesy. We plan to move to our new permanent home in Northern California, near Sacrament later this year. And, you may be assured that NorthStar will receive the call to move us. more