I have to thank Citysearch and its users for making my choice VERY easy when choosing a moving company. From the onset, Northstar was extremely courteous and respectful. Their website was easy to navigate and user friendly. The customer service representatives were friendly, professional, and thorough--they made sure I understood every last detail and walked me through the planning stages every step of the way. I also found their prices to be very reasonable.
I was moving locally to a 1-bedroom apartment, which was easy enough, but I had many heavy items (including a treadmill) and a flight of stairs to contend with. The movers arrived 15 minutes early, so I didn't have to sit around waiting all morning. They were SO FAST--I cannot stress this point enough--I literally turned around to eat a McDonald's hash brown and when I turned back my living room was cleared of boxes and my couches were being wrapped and moved. With their rapid speed one might be concerned with carelessness or breakage, but the movers protected every piece of furniture and were extremely polite and professional. They even packed the left over knick-knacks that I overlooked and had forgotten to box. Again, LIGHTNING-FAST and PROFESSIONAL.
My sister and I were so impressed we decided to time them to see how long it would take to unload the van and properly place all of my furniture. 20 minutes. Twenty minutes and all my belongings were safely placed in my new apartment. The entire move took less than three hours and I was more than happy to pay the three-hour minimum.
Northstar and its fabulous movers helped make what would have normally been a hellish ordeal into a pleasant experience. We were finished so early I was able to go out shopping for a new rug and drapes! Thank you Northstar and Citysearch!!
Pros: Service, Professionalism, Speed, Courtesy, Price--EVERYTHING
Cons: ....
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