Want to know the truth about northgate kennels??? So let me start by saying that all these positive reviews are fake or paid for. Everything they tell you on the phone and the website is a lie. they don't keep your dogs where they say or even where they give the tour for that matter. They don't show you where the dogs are kept because its embarrassing and the buildings don't have permits. Not up to code at all. The website says that they house up to 40 dogs, not true. Ive been all thru there and they have up to 150 kennels. just ask to see A kennel and B kennel and watch them try to lie their way out of it. Both A and B kennel had black mold with dogs present. They tell you that your dog gets out 3 times a day which is a lie. Its totally feesable but the staff is just to lazy. If your lucky your dog will get out once while they scoop up poop. They say that you can bring beds, blankets, toys, treats, etc.. for your dog, but don't bother. As soon as you leave they bag everything up and put a piece of tape with your name on it and put in a pile with everyone elses stuff. If you watch when you pick up your dog, they always comes down without bed,blanket etc... then you are asked to wait while they get the bed and blanket. 50% of the time your stuff is lost. If you ask to go get your dog yourself, you are asked to hold on a second. While you wait they move your dog down to where they give the tour or where they told you your dog would be. And if you think your dog is getting its medicine and personal food, your wrong. Medication either gets eaten by staff or thrown away. if you count all your medication you will see that its never correct. 90% of the time you will only get an empty bottle back and them saying that your dog got all its medicine. Personal food is stored away and never dealt with. The employees are to lazy to make up all the personal food bowls. So all dogs get the cheapest dog food that the owner can find. which is why your babie's bellies are all messed up when they get home. This is a very dangerous problem because some dogs are so allergic that they can die from a food with peanuts, shellfish, or whatever. The work ethics or lack of, of the staff there is so bad that the kennels never gets hosed down. The only thing they do is put cheap kennel food in and scrap up poop with scooper. I have been thru there and seen it for myself. the concrete is covered in a thick film of feces and urine from years of neglect. If you smell your dog when you pick it up you can tell that it smells like they have been rolling in their own feces. If you do ask for the bath, its just a quick rinse with dollar tree dog shampoo that the owner buys. So Its not just the staff. one of the employees said that she asked for dog brushes and the owner came back with dollar tree little girls hair brushes and said to make it work. Everything about Northgate kennel and Cattery is a lie. When I walked thru there I could see rat poop, rat holes, rat oil and tracks everywhere. Everything i touched was sticky and saturated with rat oil (rat tracks). A girl there showed me a picture of 7 huge rats that she killed on one day. She said that they were in the grooming room cages and have killed plenty more. She also told me that if I ever wanted to know the truth about this place to give her a call. She said that she worked there until she couldn't take staff and owner anymore and has lots of appalling pictures of this place and is willing to share with the world. Her number is 925-348-8840 ask for DeAnna or email her at deanna_louvier@yahoo.com.
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