New York Housekeeping

My friend recommended this company to me for a move-out cleaning of an apartment I left last month. I was so impressed with their service that I set up regular cleanings once a month in my new apartment. Price is totally right, and the cleaning quality was AWESOME. more

I've been using new york housekeeping service for almost 1 year now and I'm very happy with the service they have provided all this time. The scheduling executive is SUPER friendly and accommodating. Setting up an appointment is really easy. New York Housekeeping did a spectacular job! Being nit picky when it comes to cleanliness, I couldn't have been more impressed with the job that the 2 punctual maids did in a mere 2 hours. We're very satisfied, overall, with their service and have scheduled monthly cleanings year-round. Their team is very polite, efficient and professional. They even cleaned areas that in our 4 years of living here, had never been touched. The floors were all hand washed and the baseboards look brand new. Being the owner of three dogs, I don't believe I have ever seen my floors or baseboards look so good!! I would absolutely recommend NY HOUSEKEEPING to anyone looking for a spring cleaning or winter cleaning or regular cleaning. They are friendly and the owner could not be nicer. If CITY SEARCH would have provided me an option to give more than FIVE stars I would have done that. more

I chose NY housekeeping to clean my house weekly because they seemed professional, the website advertise ""proud to be NY cleanest "", "" satisfaction guarantee"" the truth translation is sloppy and no care !! i usually never take the time to write a review, but this management frustrated me so much, that i just felt the need to let others no thats is nothing like what they say.... honestly a waste of money! I had to call and change maids twice, after several complaints from me. still nothing was changed.they also did my laundry, sometimes they would mix my clothes with other people intimate clothing, never found it the clothes neat i mean never! even though i complaint a million times of my clothes being wet and all winkle. I also requested to lay my clothes in my bed and they never did. and my complains were also to bad dusting, my floor was always left mediocre clean, my bathroom floor is white tiles they would use the mop all over the house and at last clean my bathroom floor can you imagine how dirty my bathroom floor was left ? indescribable ! worst then what it was before! stains on my piano and windows, one of the cleaning ladys were actually using news paper to clean the house thats right news paper !! they couldn't even bother to take the plates out of the dish washer the load that I had put to wash! just frustrating and poor poor services. and I know that is hard to find a nice cleaning lady or a company that fullfil all your needs but i tried making this work i really did but the management was extremity unprofessional and rude. a women named Christine Fico was "" taking care of my complaints"" FWI not caring at all she said she would send a Field Supervisor...ha! never did ! every time i called she left me in hold for a long time, was rude, never corrected any of my complaints, making me feel like it didn't matter...after I cancel the services by sending a email witch by the way you never get reply, i called to make sure they received my email all she said was "" we got your email "" and hanged up on me i sent a email saying i wasn't satisfied and she didn't even bother to say anything.... im telling you DO NOT WASTE YOUR MONEY WITH THIS PEOPLE ! more

I was attracted to NY Housekeeping because they seemed to offer a comprehensive service and treat their employees well. While the workers that came were nice people and very prompt, overall we were not pleased (some of our linens were ruined, etc) and ended up cancelling the service. Here it where my complaint lies. After the cancellation, I asked to have my keys returned. I never received them. At first I was told that they were in the mail, and to wait. They never came. After many calls and emails that were ignored, I finally reached someone and was told that they put the keys in the mail, and there was nothing else they could do. I was concerned because now my keys are out there... in an envelope with our address. At the very least, I was hoping they would compensate us for a new set of keys. They said no. All in all, we were very disappointed and would not recommend this service. more

new york housekeeping service are great! Always on time, great cleaners, always a call a day or 2 before as a reminder, clean great and do any extra jobs you add in. It's always spick and span and they're fast. The price is right and feels very personal. Definitely a great choice. more

I am using ny housekeeping service on a bi-weekly basis Every other Friday brings me such joy as I walk through the door after work, which I owe to Viola. The apartment is incredibly clean and smells so fresh and so clean. I can't wait until next Friday. a great maid service cleaning wise and price wise !!! more

Just had my eighth cleaning with this company. Sofie came in and did her job quietly (and perfectly, I might add). Everything was ship-shape - immaculate. The kitchen floors were sparkling, the bathrooms smelled fresh, and the bedrooms were made like in a hotel. After each visit the customer service department calls me to make sure that I was satisfied with the job that was done. Now which company does that? They are extremely professional and courteous. The price is another thing to compliment. Very, very competitive for my flat, not like the other cleaning services I have used. I will continue to using their services on a weekly basis. more

I have been using new york housekeeping for quite some time and I can highly recommend their professional, courteous and thorough service to everyone! From the first time I called to ask for a cleaning of my apartment I was made to feel like their most important customer. I was given an accurate and reasonable estimate and the job they did was top notch. Since my first experience with new york housekeeping I have never had a reason to look anywhere else, now when I call I am treated like an old friend and sent the same cleaning professional at a time that is most convenient for me. If you are looking for the best cleaning service, you've found it with NEW YORK HOUSEKEEPING more

Love, love, love these guys! They are reliable, reasonably priced and trustworthy. I've tried a ton of housekeeping services and these guys are hands down my favorite. They're always on time, they do an awesome job- honestly, there's nothing more I can ask for. If you're looking for a great housekeeping service I HIGHLY recommend! more

I am so pleased with New York Housekeeping and their service, promptness & courtesy. They did our cleaning & did a fabulous job. I was very impressed. We had been wanting to use a service for a while but just never got around to it. I actually sent several other emails to other services & never even pursued getting comp bids - I knew New York Housekeeping was the best choice for us! We're lucky to have found them! more