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Businiess name:
New York Housekeeping
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Review by:
citysearch c.
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Review content:
I was attracted to NY Housekeeping because they seemed to offer a comprehensive service and treat their employees well. While the workers that came were nice people and very prompt, overall we were not pleased (some of our linens were ruined, etc) and ended up cancelling the service.
Here it where my complaint lies. After the cancellation, I asked to have my keys returned. I never received them. At first I was told that they were in the mail, and to wait. They never came. After many calls and emails that were ignored, I finally reached someone and was told that they put the keys in the mail, and there was nothing else they could do. I was concerned because now my keys are out there... in an envelope with our address. At the very least, I was hoping they would compensate us for a new set of keys. They said no.
All in all, we were very disappointed and would not recommend this service.
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