I had my first cleaning this week with new york housekeeping , and I was thoroughly impressed with the entire process. I was able to get a price quote and schedule an appointment over the phone in less than 5 minutes. After, I was sent an email confirming my appointment and the price that I was quoted. I was even sent a reminder a couple days before the appointment. Very easy and convenient to have a record of everything.
The cleaning woman showed up right on time at 9am, which I stressed to the customer service girl was important as I had to leave for work. I showed her around quickly, and she was extremely sweet and friendly. I left her to her business and told her to close the door behind her when she was finished (it automatically locks). After a long day, I got home at about 11pm and found my apartment smelling and looking awesome! The floors were shining, the counters were sparkling, and the bathroom (especially my shower) was looking better than they have since moving in! The cleaning was very thorough, especially the dusting which was desperately needed. I compared what she did to their online scoreboard, and she really hit every point! She even did a few extra things, such as folding up my blankets that I had left out, washing and putting away the few dishes I had left in the sink, and organizing and wiping down the storage rack in my kitchen. I'll definitely be calling them again
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