New House Title

10/18/2010 Bill McCollum Florida Attorney General State of Florida The Capitol PL-01 Tallahassee, FL 32399-1050 New House Title LLC (a FDLC company) 9119 Corporate Lake Dr Ste 300 Tampa, FL 33634 Old Republic National Title Insurance Company 1410 N. West shore Blvd. Suite 800 Tampa, FL 33607-4547 Fidelity National Title Company 150 S Pine Island, Suite 130 Plantation, FL 33324 First American Financial Corporation 1 First American Way Santa Ana, California 92707 America?s Servicing Criminals P.O. Box 10388 Des Moines IA 50306 Property address: Dear Title Insurer: This letter is to inform you that if you shall grant title insurance to above said property, a claim will be made under such policy in the amount of $495.000. As evidence shows, that Florida Default Law Group (Criminals), the law firm, , representing both the pretender-lender, Deutsche Bank and pretender-servicer America?s Servicing Criminals, criminally FABRICATED the documents necessary in order to fraudulently foreclose on above said property thus causing a cloud on the title. Sincerely, more

It is very distrubing that this tilte company is allowed to conduct business in the state of Florida. Not only did they have to fix the names going on our title numerous times, but as well as continuesly gettting our names wrong, there were major details in the contract wrong! Then after getting fustrated with the nonsense and stupidity of these people, I repremanded them in an email, which resulted in New House Title, I believe, purposly omitting my name from the title out of share spite. When I brought this to to New House's attention, I was told with a very nasty tone to go to Staples and buy a title kit and just fix it. Very unprofessional! One way to fix the problems with companies like this, is to allow the buyer to select the title company. Since the buyer is paying for the title service, the seller should have no say in which title company gets used. This would quickly put New House out of business. However, Florida allows the seller to pick the company the buyer has to pay for, which not only is wrong, but makes absolutly no sense at all. I was a buyer and I caught New House in some blatent lies. I have the emails to back it up. If I had my way, I would have quickly fired them and found a competent Title Company to handle the title and closing. I just for the life of me can not figure out why nothing gets done about this company. If I knew who or where to go to to file a formal complaint against these people, I would. Like mentioned below by homebuyer1234, problems do continue after the sale. I now have to hire a title attorney to do what I paid these people to do. Very sad and very distrubing that people have yet to learn their lesson in this houseing crisis. Florida's crisis is just going to continue so long as conpanies like this are allowed to operate in this state. more

Just as most people state below, there are many problems up to the point of sale. Some of these problems are ones that can be easily fixed, but the workers at New House Title just sit and wait for problems to resolve themselves. Which means you have to do the title work. Become familiar with the online court document system in your county. In my case, the final foreclosure document was not posted online by the courts. New House Title said they put in a call to the courts to ask for it to be posted. They told us that they had first priority with the courts and that it wouldn't help for us to try to get the document ourselves. This dragged on for days and caused one of the closing dates to be missed. I called the courts myself and the document was posted within a few hours of my call. If I hadn't called and corrected this myself, we probably never would have closed. We had the same issue with the HOA. They kept saying they needed something from the HOA. The HOA said that the document New House Title wanted did not exist. My realtor finally got New House Title to understand that there was no extra document. If you want to close on a house with New House Title, you and your realtor will have to do a good bit of their work. more

First off, I do not work at New House, but I do know a bit about REO properties being sold. Here are some of the things I don't think most customers have a clue about, and why buying these properties is so much different than typical transactions. 1) In case anyone was unaware, there is a foreclosure crisis in Florida. While that is hardly news, the fact remains is that a relatively small number of law firms/title companies are designated to work the servicers who are disposing of them. In short, there is no such thing as a ""mom-and-pop"" title company that represents the seller. Get your own title company, that only adds to the number of fingers in the pie. 2) Right now, HOA's and Condo associations are trying to keep their heads above water, and have resorted to having either law firms or receiverships handle their delinquent fees. Contrary to the laws established as to the liability of the servicers regarding the back fees they owe, these companies have been retained to squeeze every nickle they can from the banks; so when you are looking to buy that great deal that is either a condo or HOA, understand that you may very well have to wait an inordinate amount of time for the estoppel information. 3) Because these are distressed properties, there are hundreds of reasons why a seemingly clear piece of property needs to delay closing. For example, if there is a city lien filed and it is found in the update...that has to be followed up on. If you are buying a condo and they have a lien filed on them...that has to followed up and will delay closing. I could come up with tons of others, but understand...you are getting a great deal; it may take a few days or even a couple of weeks to get you the clear title you are seeking. 4) Most of the complaints I have read on here seem to be coming from realtors. First off, if there is anyone making a money grab, it is the listing realtors; they are picked off a list, have done absolutely no work to get that listing, and typically do very little in marketing or follow-up; in short, they are getting a free check. Buyer's realtors are not informing their customers as they should about the process of buying REO property; they are comparing it to their last home purchase, and if they did their jobs correctly, they would inform their customers of the hurdles that are involved. 5) Lastly, and perhaps most importantly, people need to realize they aren't buying a candy bar; the people on the other end of the phones are getting barraged as well, and most of the time, they have no power to correct the situation any faster. A title delay most of the time is not incompetence (though it can happen in title as it does anywhere else); it's just that the sheer volume of files combined with how the marketplace has evolved makes it a stew-pot of dissatisfaction. Just remember...if you are buying a piece of property through New House title or any of the other firms/title companies that are handling them, you are getting a fantastic deal...take a deep breath, be diligent of course, but most of all...be patient and don't try to compare it to any other home-buying experience you have ever had. more

I have been in this business 10 years and have seen a lot of bad work but these guys take the cake. I knew it was a bad sign when then lost my escrow check of $15000 and I had to put a stop payment on it. My closing was delayed three months (not all their fault) but then you would think thay had it together when the banks gave the clear to close? NO! Aviod them they are second rate. more

This company is horrible!!!!!!! EVerytime i have to deal with them they give me the run around....They messed up the closing on my house, and Horrible messed up the deed, and WILL NOT fix it!!!!! Cons: everything bad imaginable more

I willl back up exactly what the previous reviewer indicated. This company does not do what they are employed to do. Be very careful when dealing with this company and do not assume they will be following up as most title companies do. I have been selling real estate for over 35 years and this is the worst title company that I can say I've ever dealt with. Definitely do not choose this title agency as one you would want to work with. If you have to deal with them in anyway shape of form be wary. Cons: Not communicative more

Having sold several dozens of bank owned properties per year, I can assure you that New House Title is the worst title company that you will ever encounter or deal with. Pros: nothing Cons: SLOW, UNRESPONSIVE, UNPROFESSIONAL, UNRELIABLE, LIARS more

This title company is the worst hell I cant even give them credit for that much.. First i was supposed to close out my loan on thursday so i take the day off of work to do so only to find out at the end of the day that they do not have the paperwork ready they need to close. Ok i was fine with that.,So we Rescheduled for friday After noon like 4 pm central time. Spoke to a ep at the company early that morning like 10 am central time and confirmed that they had everything ready to close that afternoon and we would be able to proceed through the closing.. So 4 pm rolls around i get to my Lenders office expecting to close wait there for about an hour then come to find out the title company did not have all the paperwork ready after having and additional day to get it together. The Hud statement was still not correctly filled out and adn they claimed that they still had not recieved all the paperwork they need to close the loan.. So another day wasted..If your buying a house and the seller wants to use this company I highly suggest you do not go through with the sale unless you get a different title company to close the loan... Cons: Everything Poor Customer Service Poor paperwork skills more

One closer I have delt with is worthless. I had to send in different paperwork twice because it is always missing. (She claim's I didn't send it) This one person from New House contacted my client and told them that I hadn't sent in a extension they requested. I pulled up my email from 4 days before and sent it to New House and my client telling New House to never contact my customer again! EMails from one person are never returned. I asked for a supervisor to call me and it never happened. Her customer service is poor! Pros: Some of the staff helpfull Cons: Some of the staff is not helpfull more

After reading several of the negative reviews of this company, we entered in cautiously and experinced no problems at all. In our recent transaction, the service we received was excellent. Katherine Cassidy and Carolyn Breckenridge were on top of things and handled every detail in a timely and professional manner. Calls were answered promptly and information was communicated efficiently as well. The transaction closed several days earlier than projected and every detail was dealt with in a timely, courteous and professional manner by these ladies. Pros: The service we received from New House Title Company was OUT more

The absolute worst title company ever. I purchased over 100 single family homes in 2009 and this title company was the worst by far. If I see that I am closing with New House, I volanteer to pay title insurance so I can choose a different title company more

This Title Company Sucks Pros: There's NOTHING good about this company Cons: STAY AWAY! This company Sucks!!! more

Its funny to see Real Estate Agents that complain about the service when in fact they cause the problems in most cases. I recognize some of the names of problem Agents. The reason the Real estate market is in the shape it is in is becuse of Rogue agents and title companies that are willing to do anything for that check. Including breaking the law. So many people that think they know all but do not have a clue. more

closing costs nationally average 2 to 7%. With this company our closing costs topped 10%!!!!! Very unexpected at the closing!!!!! we were expecting to have very little out of pocket due to seller agreeing to pay $2k closing on a $55K home!!! Boy were we shocked to find out that we were paying this CRAPPY company alone over $2k in closing costs!!! Cons: Crappy Service more

I would not use strong words such as ""bad"" or ""lazy people"" here, the words I would use are: lack of planning or prioritizing. I got plenty of frustration and was on the phone or online almost 3 whole days to get it closed on time. I was lucky because it was only one day delay after the endless calls and numerous emails I sent out. In order to get it done, I even sent email to their owner, but never received any response. Pros: can't think of any Cons: you'd be the judge more

I Paid $1000.00 for escrow account. The deal was not made with the house now I can not even find Tina Workman, She got my money and her tel has been disconnected Cons: Have no idea more

As a real estate broker I have seen many strange things but NEVER as strange as this! I recently had a closing that was done on Monday. I got an email from the title company NOT a call saying that the last name did not match the drivers license. I explained that my buyer goes by this last name and not the one on the D.L and that all that needs to be done is an allias name affidavit. The title company did NOT accept that and sent the funds back to the lender who had said the same thing! The lender was ordered by the title company to re-do all paperwork with the last name appearing on the D.L after hearing this nonsense I spoke to someone their on Thursday and they said that this time they will do the allias name affidavit but by then it was already too late since the lender already re-did the paperwork.! I had to re-close with my buyer again for the second time on Tuesday and got my funds almost 2 WEEKS LATER!! They are for sure the worst. Cons: No common sense more

I agree, this is the WORST title company ever. Dont let the few ""good"" reviews above fool you. They had 5 weeks to perform the title search, gave FREE AND CLEAR title to our foreclosed home, then retracted it because they missed a lien on the home. We were at the closing and had already wired the money to them. They refused to return it. They said that the mistake was ""human error"". Never really apologized. This was not the only mistake they had made. There were several. We ended up closing 3 weeks after the lien, I lost alot of money due to their mistakes (had to pay for lock on my loan), lost our vacation, which was already scheduled, but couldnt close on the house! Cons: Everything!!! more

Working with New House title on a recent foreclosure has been the worst experience in my life. Firstly they were exceedingly slow taking nearly 3 months to close on the loan. They consistently failed to process the paperwork on time and often lost or denied receiving the loan package from the underwriters. When they did finally send a closing agent, we had about 30 minutes notice! And if that wasn?t enough, they decided at the last minute to disallow my deposit money (who knows?) and now refuse to refund me (they basically stoole $1000 from me). And here?s the kicker ? it turns out New House didn?t bother to process the renovation part of the mortgage (203k loan) resulting in no money for contractors and no home to move into. I still can?t live there! They have closed the file and simply refuse to process the paperwork. I cant fully do justice to just how bad this company really is. I can only imagine that they are cheap or provide some kind of perks for bank executives. But make no mistake - THESE GUYS ARE CROOKS PLAIN AND SIMPLE. Use them at your peril. Cons: Everything they stand for more