New Ground, Inc.

I contracted New Ground (adba Affordable Metal Roofing) for a two story expansion, front porch addition, vinyl siding, full window replacement and metal shingle roofing.\r \r Within one month, the stamped concrete driveway installed by NG/AMR had twenty (20) through and through fissure in the stamped ""brick"" courses and one full, through and through fissure in one of the large, main pads. New Ground had no advice on repairs or prevention and no offers of repair assistance.\r \r In less than six months, the front porch roof was leaking. And, during a thunderstorm, water suddenly poured through a recessed light in the new kitchen. That happened only once, so far, but the porch leaks each and every time it rains at all.\r \r Since the middle of February, I have made the following attempts to obtain repairs from NG/AMR:\r (1) Went to the Pelham office where I had met with the contractor and signed the contract. The office was empty. I was informed that NG/AMR was no longer there. Draw your own conclusions to that little surprise.\r (2) Made calls to the contractor's cell phone. Each time, the call went to Voice Mail, with the contractor's name on the auto message. Each time, I left explanatory voice mails. But, got no response.\r (3) Emailed both NG and AMR at the email address listed on the web sites. But, got no response.\r (4) FAX'd a repair request to the number on the web site. It was received. But, got no response.\r (5) Sent paper mail to the Tuscaloosa address listed on the web site. But, got no response.\r \r In order to save the framing and plywood in my roof and porch, I had to get another roofer - at my expense of course.\r \r If NG/AMR is even still in business, I certainly can not recommend it to anyone looking for a roofing or concrete contractor. more

New Ground Inc. Poured a concrete slab for me as a foundation of a garage, upon learning I had problems with the product provided, I notified New Ground of the problem and they told me my problem (un-level slab) was not a problem and was ""within tolerance"". I contacted the American Concrete institute and contractors and engineers who told me that their product was not acceptable and not ""within tolerance"". My slab was three inches lower at the rear corner than at the front (and other problems). After letting them know that I knew that the product they provided was unacceptable and was not ""within tolerance"" they refused to answer my calls, Certified Mail, or return messages left. They do not stand behind their work. I would strongly recommend against doing business with New Ground Inc. more