I've been to multiple vets over the years for my hamsters, rats etc., and none have ever come close to comparing with the experience I had with Dr. Slack and his staff. I had noticed that my poor rattie was having difficulty breathing; so in a panic I called every vet that dealt with rats around. I couldn't find anyone that wanted to help me except for Dr. Slack's office; even though I had never been there before. They managed to squeeze me in and although I was hysterical on the phone, the lady was as nice as could be, and was very understanding and calming while taking my information. Throughout my whole experience, on the phone and in person, Dr. Slack and every member of his staff, made sure to call my rat by his name (Kowalski) and treat him as though he was just as important as any dog or cat. Dr. Slack took an x-ray and ended up finding that my poor little ratkid had a tumor crushing his lungs. He very nicely told me that euthanazia was not necessary, but that his breathing would just continue to get worse. Of course I was completly hysterical throughout this whole visit, but his assistant (Lauren) really was absolutly the sweetest woman possible. She talked me through all the options and the whole situation, and even let my rat crawl all over her and through her hair. After the ""procedure"" was over, they even wrapped Kowalski up in his blanket in his carrier so that I wouldn't have to see him. The next day I recieved a very heartfelt card letting me know how very sorry they all were for my loss.
I must say this was absolutely the most wonderful and animal loving staff I've ever had the chance to meet. Please don't let Dr. Slack's ""harsh"" demeanor turn anyone away. He really is unbelievably caring and knowledgeable!
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