Nassau Furniture and Mattress

3/31/15: Don't purchase any furniture here! I bought a Coaster dining room table, 4 chairs $1,000. The chrome rusted on all pieces within a year. Poor quality furniture. Danny and Joe Ruben, Owner will bull_ _ _ _ you and tell you they'll take care of it if they return your calls.. It's 6 months now and still haven't done anything. \r \r I GAVE THEM A GREAT REVIEW 7/13 - DISREGARD IT! more

Don't purchase any furniture here! I bought a Coaster dining room table, 4 chairs $1,000. The chrome rusted on all pieces within a year. Poor quality furniture. Danny and Joe Ruben, Owner will bullshit you and tell you they'll take care of it if they return your calls.. It's 6 months now and still haven't done anything. \r \r I GAVE THEM A GREAT REVIEW 7/13 - DISREGARD IT! more

My name is lisa and i just move to long island ,and i needed furniture i found nassau furniture ,when i came in to the store the sale staff was very nice and knowledgeable about the item i was looking for ,after waiting for 2 long week's it finally came in ,long wait but that was ok because they kept me informed .unfortunately my sofa was damage and i was very mad about theat !!!!!\r \r but after talking to then on the phone then help me out and fix the problem promptly ,in a few day's a service guy come by and took good care of me and now i am very happy .\r \r thank you Al and danny for all your help more

you have to go to nassau furniture ,i was looking for a bedroom set for a good deal and good quality at the same time ,and let me tell you donna was great and very helpful .she gave me the best prize and the best deal i ever got in my life .\r \r in 5 day's i got my set and i am very happy .\r \r thank you donna you are the best . more

We had a wonder time buying furniture from these guys and the price for get about ut! It was great, they delivered on time and set-up everything. more

These guys are great- I don't understand why they got bad reviews, they deserve 5+ stars for amazing customer service and quality. more

The salesman was amazing he was very knowledgeable about all of his furniture. more

Danny & Ricky were tremendous and extremely accommodating. They found out my needs and got me a great price! We totally recommend them to anyone! more

Excellent service, great service and accommodated our request. more

Salesman was very nice and helped us get what we wanted Thank You!! more

WHAT AN ABSOLUTE NIGHTMARE. I would give them 0 stars if I could. I'm writing a really detailed post just to show that a person literally cannot make all this stuff up. And the 'Positive' reviews on the bottom must be fake reviews because there is NO way so many of us can have the same horrible experience.\r FIRST DAY - Walked in and selected a bedroom set - Donna said she could have the furniture available in 4 days and I thought wow! that's perfect let's order. Ordered the bed frame and dresser first week of June and PAID IN FULL as they requested.\r DELIVERY SCHEDULE - Called Donna on June 20th asking when I could expect the furniture as it was scheduled to come in on the 22nd and her reply was ""oh we didn't order it yet - you didn't confirm that you wanted the bedroom set"" - [I paid in full.. if that's not confirmation I'm not sure what is.] She then continued by saying they only had the bed frame and the dresser would arrive separately.\r DELIVERY #1 - Two young thugs show up with white tanks and saggy pants in the most sketchiest brown van without any tools to assemble the furniture. After using my tools to assemble, they took the boxes out and instead of taking the boxes with them, proceeded to leave the entire box WIDE open on the side of the house causing cardboard and foam pieces to be strewn ALL OVER the street.\r THE BED FRAME - After the thugs left, we realized there was no board to hold the mattress up, so I thought ok - we have a second delivery coming up, we'll ask for them to send the board then. Called Donna up and she said we never ordered it. Well yes, if you did your job correctly and told me I need to get a board, I would pay for it - I requested to speak to a supervisor to report this mess so far and her reply to me was ""He's a Jew he only comes in certain hours."" Fine - what time DOES he come in so I CAN speak to him - she would not tell me nor give me a clear answer. I finally got in touch with him and he was the most rudest, disrepsectful, obnoxious man I have ever dealt with.\r THE DRESSER - I spoke to Donna / Alan over 6 times because they could not figure out WHERE the dresser was. Everytime i called them to ask them a potential delivery date, either Donna or Alan would say ""mmm maybe Monday, possibly Tuesday.. well just to be sure maybe Wednesday"" It's hard enough to take random days off of work, but its even harder to take one day off and then switch it because Nassau Furniture couldn't get their act together. Fine - Tuesday rolls around, and when I call to find out what time frame I should aim to be home, Donna said ""oh.. I don't think it's going to come tomorrow - it'll be here next week."" I got a phone call that same night, and she said they were delivering my furniture -- at which point I had to call my manager and request to switch my day AGAIN.\r DELIVERY #2 - I finally received my bed frame and 'bunkie board' and completed my order an entire Month after they promised.\r This establishment needs to go out of business ASAP. I'd rather spend an extra $100-200 bucks then deal with any person from this store every again. more

I receive the best of the best service here every time I buy a new piece of furniture! more

It was amazing how welcoming this furniture store was they were very helpful and really kind and I found the couch I wanted for a really good price. more

Great store to shop when you are on a budget.\r Staff was knowledgeable and straight forward.Will definately be back next time i need furniture more

I come here because the service I receive here is always a 5 star! more

Ordered a couch from here while on vacation in New York. It was delivered in a timely manner. I was helped by a very knowledgeable staff. Will definitely come back to them again more

The sellers were very friendly and knowledgeable. Both Al & Danny made me feel at ease, secured and they were not pushy with my sales. From the start i had an estimate delivery date, and kept me informed of the delivery on a regular basis. more

I was treated like family. Danny is one of the best, my kids Love him and He went above and beyond for us, as if he was the owner..... PERFECT 5 Stars! more

Danny and Ricky were VERY helpful in finding what we needed. We were very picky on many aspects of what we wanted/needed and they found us exactly what we were looking for. Everyone was very friendly and the store has a great family-owned way of doing business. I would recommend anyone to buy furniture from Nassau Furniture! more

I recently moved back to NY from Miami. I had to purchase furniture without seeing it and I must say the staff was extremely detailed on explaining the furniture to me and helping me with the sizes based on my floor plans. I arrived to NY and the furniture arrived the following day. Their team installed everything and cleaned up everything once they were done unlike any other furniture company I have ever dealt with. I was completely satisfied from start to finish and will definitely be using them again and reffering them to friends and family. Thanks Guys! more