Myers Auto Service

I am a full supporter of going to the local business to spend my hard earned money, but I will not take my current vehicle or any other future vehicle to Myers. I took my vehicle there to have an inspection done, it was completed the Tech at the front desk was very honest and helpful informing me "it's not worth spending the money to fix this truck, keep the oil filled and drive it until it goes" when I went to pick it up, it would'nt turn over.......the battery was dead and the mechanic didnt want to take responsibility, and my pet peeve is when someone say "I don't know" this is just an unprofessional response regardless if he knew or not, man up and take responsibility, No! instead they decided to blame shift and start telling me, "you let it sit to long" 2 DAYS??? I let my truck sit like this on the weekend and it start back up on Monday. Anyway, they jumped started my truck, now my remote didn't work lol!.......at this point I am starting to get angry because my truck is in a worse state prior to me bringing it there I went home and called back up there, to complain and I was greeted by a guy, convinced that Myers (company) and the employees, poop smell of roses. I would have been ok with "Mr. Meade, I apologize, I am not to sure what happened as to why your vehicle battery died, and why your control device stop working, especially considering the fact your vehicle was turning over AND your remote device was operating when you dropped it off, so if you would bring your truck back up here, so we can check it, and fix your control device, in fact as a courtesy I will give you a credit for future work" NOW THATS customer service!!! No, this guy decided to argure with me and basically make it appear like it was my fault that my truck didn't turn over and I was the one who caused the malfunction. This review has nothing to do with the second mechanic who checked my truck, nothing to do with the guy at the front desk who I first encountered, they both were good to go, this has EVERYTHING to do with the first mechanic who should have just been a man and say "I take responsibility I must have left something on and the battery died and I dropped the key control and caused malfunction" and the guy who decided to argue with me over the phone, BOTH need to be counseled and reminded that the customer are the reason why the bills are paid and the reason why Myers are in business.......One unhappy customer will be a thorn in our side forever! more

In a world where customer service has taken a back seat to profits, this is a gem of a place. My Niece and Nephew broke down in MD, and with a few phone calls I found this place. Imagine how tough it would be to try to get this done from another state as I live in Phoenix AZ. What a Godsend. JR (owner) is one of the best people in the business. I feel that ALL of the Myers staff we dealt with went above and beyond the call of duty to get the car fixed. They had to replace the alternator which had an internal clutch, on a 2007 Dodge Caliber. Awesome work.The knowledge of the Techs was amazing. The price was very reasonable and the customer service was outstanding, Thank you so much for all your help. RESPONSE FROM Myers Auto Service: We appreciate customers like you. Thank you. more

I have been bringing my car to Myers for repairs for over 6 year. One of my former colleagues raved about the service and quality of work that she received when taking her car in for servicing. The employees, including the manager, Neil, are very courteous, honest and professional. I have sent others to Myers for their repairs as well. I will not take my cars to anyone else. I have complete trust in Myers' ability to handle all of my car repair needs! more

After an accurate diagnosis, an estimate was given for replacing the wiring harness for the daytime running light and for the repairs to the wheel bearings on ones of the front wheels. Although some effort was made to contact me, it took three days to have the work done (approximately 1.5 hours of labor). Once the vehicle was repaired and ready to pick up (after several promised deadlines), the bill included replacing only the daytime running light bulb, but charging approximately $35 in labor (something I could have easily done myself having done most of the work on my car myself). The wheel bearing issue was resolved great however For over five years, I have had EXCELLENT service from Myers. I sincerely think this was miscommunication. This was only the second time I have dealt with the 'back' shop (vice the 'front' shop off Rt. 5). All things considered, I would still highly recommend Myers to folks around Waldorf. more

I got a new (to me) car and my son took it to his favorite gas station. Failed. I went to my favorite gas station, failed for totally different reasons. I saw that the Shell station on Business 5 was an inspection station. Took the car in and it passed. My wife got a similar car and I took it to Myers (I knew the name by then). It failed, for good reasons. The shop took it, repaired it when they said they would for the price they said they would, and it is safe for my wife to drive. And the Myers people smiled. It just doesn't get any better than that! more

Great service, there for me when I need them, have worked with Doug and Myers for years and have been completely satisfied. more

I have dealt with Myers Auto Service for several years, and they are good honest mechanics. I take all my cars to them. They have good availability and a great location for me. I have nothing bad to say about them. They are honest and do good fast work. When they fix something the quality is always good. more

I have been with Myers Auto Service close to 15 years. They have always been great. They are friendly, professional, and communicate with me about everything. I take all my cars to them. If you are looking for a great shop to go to, you should go there. They are easy to talk to and good to work with. Ever since day one the service has been great. Darnell Turner more