Greetings;
Services performed on my upstairs toilet and Hot Water Heater Expansion tank on 14 Feb 2015 by Joie Leffler was done in what I call a professional and outstanding manner. In the past, two plumbers have visited my home. one observed and mentioned how he would have installed the Hot Water Heater Expansion tank differently, but expanded no further. Joie not only told me that the tank was installed in a manner which he didn't agree, but got on the phone and conferred with a supervisor or colleague to validate install procedures. Then, got the go-ahead to make the correction. Now we do not get that howling in the pipes when toilets or flush or the washer is filling its tub with cold water.
Joie also worked and took time to explain how the tank should work and its functionality as it relates to the hot water heater. He did so in a manner that gave the assurance that he wanted me to understand my system, how it works and what MyPlumer has to offer regarding preventative maintenance. I was also impressed with Joie's quality control/assurance process before, during and after the completion of his work.
As a friendly reminder, I did call MyPlumber after the first tank was installed (way back when) and told them that we were getting a howling in the water lines/pipes that started after the first tank was installed. When checked , we were told to run the water to clear out air in the system which did not resolve the nose issue until now.
Curtis
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