Murr's Professional Auto Body

Murr's does a great job at a reasonable price! A friend who had used them twice in the past 6 months recommended me and I couldn't be happier. The quality of work was impeccable, and the paint repair was completed in a timely manner as promised. Not only did they also do a great exterior cleaning, but they detailed the inside of my car as well and it looked better than when I bought it brand new from the dealer. I highly recommend them! more

After having my car repaired at Murr's, under recommendation of my insurer (who I'm sure received a kickback), I noticed that part of the front end didn't match up to the headlight assembly. e.g. The bodywork was about one inch behind the assembly. After having brought this to their attention, they took the car and had me wait for about half an hour, while they supposedly fixed the problem. When the car arrived, the parts were flushed and I paid and left. Only after three weeks had passed, did I notice that they had only loosened the headlight assembly to match the front end, leaving it vulnerable to falling out, which it almost did. I re-tightened it and forgot about it until about another month later when I noticed that the grille bracket was broken. I am sure that Murr's had broken this while re-finishing the hood, as the grille is integrated into the hood and the grille was pristine before the accident. I don't like being taken for a fool and will never patronize nor recommend this establishment to anyone. Use Autocrafters like I have in the past. THEY do first rate work. more

After having my car broken into, this company was on my insurances list of repair shops. I read a great review and wanted to go someplace local instead of a chain. Wrong choice. I can't get a call back from this place that has my car, can't get them to answer the phone, so I ended up driving up to the shop to get my vehicle yesterday. They said they would talk to the insurance about one last thing on my claim and call me in the morning.... I finally got a hold of someone today and was told ""well you could have called me"" after I asked why he had not called me to let me know that the car was ready. Finally, the vehicle was supposed to be ready last week. Steer clear of this place. Horrible experience. Pros: None. Cons: Costomer service, work, speed of work. more