Mr Notebook Inc

One of the things that impressed me most about Mr. Notebook was how helpful they were in dealing with problems customers have. I recently took my laptop in to see what repairs needed to be done and the personel knew immediately what was wrong and gave me multiple options to work with. However, what really impressed me was how accommodating they were. I had a tight schedule to work with in order to bring my laptop in for a simple memory recovery and they stayed open longer than their alloted business hours in order to assist me. Although the problem was unable to be resolved, the fact that they were willing to work with my schedule stands out as one of the most remarkable feats of service I have ever recieved. I would highly recommend Mr. Notebook if for no other reason than they will take care of your problems. more

I took my lab topto Best Buy to remove a menory card. They couldnt remove it,but could sent it to Toshibafor 130.00 or try and remove it and breaking the card and the slot too. Itook it to Mr. Notebook and they removed it without breaking the card or the slot. Boy they did a great no super job. more

We liked the first one so well, we bought another. Over the next couple of years, we bought two more. The first one and the last one had various problems with the hardware that were handled with great courtesy by the staff. Since we bought the computers there, labor was at no charge. I tell my friends to go there for discounts on computers, and great service. more

Do not take your dell notebook in for repair if you're getting a blue screen. They will charge you a hefty $50 to run a hardware diagnostic test, which you can do yourself. If your stop error ends in D1, it more than likely is a driver, or system error and not a hardware error (that is what they don't tell you at Mr. N). Research your stop error message online through dell support, and microsoft...by the time I got ahold of the internet through another machine, I had already taken it in for a diagnostic check. Pros: Cheap Notebooks Cons: Repair charges are high, they will rip you off, noticed their notebooks on display for sale even had error messages. more

We have purchased several computers from Mr. Notebook and have always had courteous, professional service. Mr. Notebook stands behind their products and have gone above and beyond for even the most minor technical difficulties. I have referred several friends and family to Mr. Notebook all of whom have been very pleased with the service and the prices. more

My Dell laptop was purchased there by a friend who I bought it from. He had taken it there for a serious problem and I picked it up for him. I noted the thoroughness of the description of the services performed and the reasonable price and made a mental note to bring it back there if I ever had a problem. It was out of warranty, I had been using it only about 2 weeks, and one day I pushed the power button and nothing happened. My desktop had just died and I was about to panic. I called these guys up and told them what happened. I took it in, and they had it fixed in 20 seconds! (No exaggeration!) Sure, it was a simple problem, but they could have kept it a day and charged me a standard service fee. They did not charge me a penny, and they made sure I saw what caused the problem (loose internal connection) and how I could fix it myself if it ever happened again. The staff was courteous, attentive and knowledgeable. Nowadays it's tough to find service like that anywhere on anything. I would not hesitate to recommmend them to anyone, and have done so. more

Since the warranty on my Dell Inspiron expired, I was going to have to pay a mint to replace the keyboard, which pooped out on me. I called around and Mr Notebook was the only place who would do it for under $100, including labor. They even ordered it used so I could save even more. They took just a few minutes and were very friendly. So good, I took it back to upgrade my RAM as well. more

We found this businnes to provide great computers without the heavy price tag. The service was great and answered all of our questions, even when I had to call back several times, very patient. I would recommend this store for all laptop needs. PROS: Great prices! CONS: more