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Businiess name:
Mr Notebook Inc
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Review by:
citysearch c.
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Review content:
My Dell laptop was purchased there by a friend who I bought it from. He had taken it there for a serious problem and I picked it up for him. I noted the thoroughness of the description of the services performed and the reasonable price and made a mental note to bring it back there if I ever had a problem. It was out of warranty, I had been using it only about 2 weeks, and one day I pushed the power button and nothing happened. My desktop had just died and I was about to panic. I called these guys up and told them what happened. I took it in, and they had it fixed in 20 seconds! (No exaggeration!) Sure, it was a simple problem, but they could have kept it a day and charged me a standard service fee. They did not charge me a penny, and they made sure I saw what caused the problem (loose internal connection) and how I could fix it myself if it ever happened again. The staff was courteous, attentive and knowledgeable. Nowadays it's tough to find service like that anywhere on anything. I would not hesitate to recommmend them to anyone, and have done so.
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