Mr Handyman

Please recognize Jim Ellenberger. Very friendly, very knowledgeable. Speedy and precise. I'm impressed. Will recommend this service to others. Again, thanks to Jim. RESPONSE FROM Mr. Handyman of Anne Arundel & NE PG: Thank you for the review! I'll be sure to let Jim know that he did a great job. more

Mr. Handyman is as good as it gets. They easily set up an appointment for us and sent a very competent handyman over to fix a hefty list of repairs I had written down. He was experienced, friendly, and worked quickly and efficiently. He also showed up on time and didn't leave any mess whatsoever. This was my first time using them and I would definitely consider using them again. RESPONSE FROM Mr. Handyman of Anne Arundel & NE PG: Thank you for reviewing Mr. Handyman! We appreciate your business and hope you'll use us again in the future. more

I've always called Mr. Handyman of Anne Arundel and I always try to get little private contractors but a problem in my county, they can have a habit of not showing up which wastes a lot of time on my part. Being an attorney, it's upsetting. The good thing about Mr. Handyman is the people who represent them are pretty good. I had window problems and a technician named Harley was excellent. He knew everything about windows, knew the problem, sealed it up, and did a great job. He looked out for me and went above and beyond. I usually go to Mr. Handyman because they're on time, professional, and the technicians always do a really good job and are technically excellent. They're my go-to people whenever I have a series of two or three jobs I can't do. I call them and they've always been good. RESPONSE FROM Mr. Handyman of Anne Arundel & NE PG: Thanks for the review! We take pride in our technicians' skills and timeliness. We hope you'll use us again in the future should you need any repairs. Thanks! more

The technician was very helpful and friendly. He provided recommendations for aesthetics that will enhance the house's appearance and improvements that will prevent future issues. RESPONSE FROM Mr. Handyman of Anne Arundel & NE PG: Thanks for your positive review. We appreciate you business and are glad that you were pleased with the service. It was very kind of you to take the time to share your positive experience with others! more

I received excellent service from Mr. handyman during the entire experience, from the first phone call through completion of the project. Jim was very personable and professional, he did a great job and he left the work area spotless. Excellent service. RESPONSE FROM Mr. Handyman of Anne Arundel & NE PG: Thanks so much for the review! We're glad our staff could make your home repair project easier. If you should ever need service in the future, we hope you'll call us to help again. Thanks! more

Mr. Handyman surpassed my expectations. Excellent service in a timely fashion! more

Dennis provided excellent customer service, and has excellent customer service skills. They did awesome work in my bathroom. I look forward to future projects. RESPONSE FROM Mr. Handyman of Anne Arundel & NE PG: Thanks for the review! We'll be sure to tell Dennis to keep up the good work! more

Dennis arrived on time, and was very friendly, knowledgeable, and efficient. I will definitely use him again if I have more projects. The house looks great! I am very happy with the final result. RESPONSE FROM Mr. Handyman of Anne Arundel & NE PG: Thanks for reviewing our company! It's great to hear that Dennis worked hard to give you a nice finished product. We hope to assist you in the future with your home repair needs. more

Mr. Handyman is wonderful. The technician that they sent out did a great job helping me repair my staircase and put up some shelves. He was very attentive, professional, and efficient. He was easygoing and finished the job in a very timely manner. I'm very pleased with the quality of the service for the price and would definitely recommend them. RESPONSE FROM Mr. Handyman of Anne Arundel & NE PG: Thanks for the good review! We love to hear that our customers are pleased with our efficiency and quality of work. We hope that you will use our services in the future. more

I was pleasantly surprised by my experience with Mr. Handyman of Anne Arundel & NE PG. We called them to come out and look at a situation identified during the process of selling our house. We had a leak through the basement door frame. We went ahead and replaced the door and resealed it, but there still appeared to be some residue left over. Mr. Handyman came in with a plan for how to mitigate the problem that showed "dirty" concrete. He put down a thin layer of concrete and replaced some carpeting. It looks marvelous as far as I'm concerned, and I believe the buyers were satisfied as well. We were tickled to death! The work was done with no muss and no fuss, and we have no complaints! The worker did a great job with cleanup, and he made sure to throw down tarps to prevent a mess. I'm absolutely elated by the work that was done. I'm usually leery of handyman approaches, just because growing up you knew someone by word of mouth, but I was very pleased with the product from Mr. Handyman. I would certainly recommend people use them! Hopefully we'll be able to find a service in North Carolina with the same quality and professionalism as we did with this company. RESPONSE FROM Mr. Handyman of Anne Arundel & NE PG: Thanks for the good review! We're glad to hear that you were pleased with our services. more

I was satisfied with the professionalism the man from Mr. Handyman displayed; however, I was promised an estimate, and I did not yet receive it. He has not called either to indicate when we would get an estimate. He was going to change out some doors that needed switching with doors that meet current fire regulations. He has not been very good about following up with me as a client. He is a very professional, capable person, but not good about responding back, and in terms of the finished product, I cannot gauge. I don't regret having him, but I was expecting a proposal. more

I've been using Mr. Handyman of Anne Arundel & NE PG for about a year and a half. I would recommend them at five stars for doing small jobs, but I wouldn't necessarily do the same for a big job. They've done several jobs in my house, and they've done excellent work. But then I hired them to build a custom bookshelf. They gave me a quote, but it's been a month and the work still isn't done. The project has already gone thousands of dollars over the quote they originally gave me. But what I like about this company is that the gentlemen who do the work are very professional. I've had no problems with any of them, and I've had about four or five of them come to the house. They're really neat, and they take care of everything. They make sure the work area is spotless when they leave, which I think is really great! - T. Jones more

Our technician was recommended to us by friends. He is absolutely the most professional, reliable, and pleasant person we've had do work for us. We continue to recommend him to our friends. We value his knowledge and abilities and are so glad we found him. RESPONSE FROM Mr. Handyman of Anne Arundel & NE PG: Thanks for the positive review! We're glad to hear you were pleased with Ken's service. more

Overall I had a great experience with Mr. Handyman of Anne Arundel & NE PG. The technician that came out was professional, personable and did the job in a timely and effective manner. I believe the pricing was a bit high in comparison to other companies but the value and quality of the job done far exceeded my expectations and I am very happy with the outcome. more

Mr. Handyman installed a chain link fence on the back of my property. They seemed prepared for the job. They did have to go to the local home improvement store to pick up the fence itself, but I figured they would. Seemed like a pretty big job, and I was glad to pay them to do the work. The fence looks great, and they also removed the old fence and took it with them when the work was completed. The cost was a little higher than I had anticipated, but the work was good. They were very knowledgeable, friendly, and on time. I also called them again to reinstall a set of gutters that had fallen off the house. The work was great in both cases. I would recommend them to others. RESPONSE FROM Mr. Handyman of Anne Arundel & NE PG: Mr. Brock, Thanks for the positive review! We are pleased to hear that you were happy with our company. We hope to assist you in the future should you have any further home repair needs. Thanks, Mr. Handyman of Anne Arundel & NE PG more

I used Mr. Handyman of Anne Arundel & NE PG for the first time, and they were on time every day, which was important to me. The guy who showed up was very professional, and he did a good job fixing what needed to be fixed. He also made very good recommendations for a future job that I asked him about. more

I was very satisfied with Mr. Handyman of Anne Arundel and NE PG. Everything was done quickly and neatly. I love the appliance work, and couldn't ask for more. It was kind of expensive but worth it. I had a new cord put on an old electric fan. They were very friendly and professional. RESPONSE FROM Mr. Handyman of Anne Arundel & NE PG: Mr. Wohrman, Thank you for reviewing our company! We are very pleased to hear that you were satisfied with our services. We hope to assist you with any future home repair projects you may have. Thank you, Mr. Handyman of Anne Arundel & NE PG more

Your technician arrived at my home at the time set, went right to work, and very competently completed the jobs. more

I had an excellent experience using Mr. Handyman. The technician who arrived was on time and actually did the job really well. He followed all of my specific instructions and I was impressed with his workmanship. He put in a pantry and kitchen island for me and I'm pleased with the final results. The job was priced reasonably and I had no issues with them whatsoever. This is my first time using them and I'll definitely call them again if I need any other major jobs done around the house. more

When I called to make an appt, Jennifer explained that if the handyman had to go and buy something for my jobs, he'd be on the clock and I'd pay for his time. Understood. She did not tell me that Mr.Handyman adds a 20% mark-up on anything they buy. When I was presented with my final bill there was no itemization of the materials the fellow had purchased for me--only a too-high amount. When I asked for a breakdown, he couldn't supply one and only then told me: "Well, you know there's a 20% mark up." The work done was uneven. I would not use them again and I would not recommend. RESPONSE FROM Mr. Handyman of Anne Arundel & NE PG: Dear Ms. Drew, I have reviewed this situation with my staff to be sure that everything was done correctly, and also left you a message, as I was hoping to speak with you directly to be sure I fully understand your concerns. After looking over the invoice and speaking with the tech, I see that the item that the only item we purchased was a storm door and that information is included on the invoice. The tech neglected, however, to make note of the items he used from his truck, such as a paint roller cover and brush. There are several reasons we must mark-up materials we purchase for use on your home; primarily, we are now the seller of the door, and therefore, we are responsible for providing the warranty on the item. If there is a manufacturers defect, it is incumbent upon us to take the door back to the store, get a replacement and install it for you free of charge. That would not be the case if you had purchased the door yourself - our warranty would only be on the quality of the installation, not on the door itself. Many people choose to purchase the materials from us for this exact reason. I welcome the opportunity to speak with you directly about this situation in the hopes that we can address any remaining concerns you may have. Kevin Crysler, President Mr. Handyman of Anne Arundel & NE PG more