We've used Mr. Handyman about 7 times. They've done electrical work, plumbing, mortar/masonry work, general putting furniture together for us, cleaning our gutters. There was one guy that we weren't particularly thrilled with. When we told Kevin that, not only did he respond personally, he sent someone out at no expense to do the rework. When they say they guarantee their work, they really mean it.
All of the light fixtures in our house were really old so they came and replaced all of the light fixtures. They were able to replace different kinds. They replaced one with a fan, and replaced another with an LED flushout. They provided all around expertise and we have yet to encounter something they didn't know.
They repainted our mortar. I'm 9 months pregnant, and before my husband could move down, they helped put furniture together for us. They did some plumbing work -- reversing hot and cold water. Even when he came out to clean our gutters, Stephan took time to hammer in all the nails that were coming out and recaulked everything. They go the extra mile to make sure everything is satisfactory. Even when our shower drain was clogged, they were coming out anyway for something else, and they took care of the clog.
Not only are their servicemen professional, they're also just genuinely nice to have around. We have our favorites. I was alone with my one year old daughter, and they're people you feel comfortable having in your home. They show up in uniform and do what they're supposed to do. They're not dilly-dallying; they're very efficient. If you have a bunch of little things you need done, you can trust they will get everything done in a timely manner.
When it comes down to it, no matter what goes wrong in our house, we know we can call Mr. Handyman and they'll take care of it.
RESPONSE FROM Mr. Handyman of Anne Arundel & NE PG:
Thanks for the terrific review. We have enjoyed working for you and hope to continue to earn your business. Good luck with the baby!
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