Mount Auburn Cardiology Associates

I was hospitalized twice at Mt. Auburn, and my experience was quite negative. Both times I was in rooms for four people, which doesn't happen in other modern hospitals that I know. It's impossible to sleep when one or more of the other people might be watching television (there are some people who leave the tv on all the time). I had a problem with the nursing care also. My condition left me very weak, and when I decided it would be good to take a shower. The nurse set me up with a shower bench and said she would come back to check on me. When I was done washing myself, I couldn't get up from the bench, and the call cord was out of my reach. I was very weak from a bad hyperthyroid problem, and couldn't get up. It was 45 minutes before anyone came to help me, and I was very cold and miserable. On the other hand, there are some units at Mt. Auburn that I think don't have 4-person rooms (maybe they will all disappear soon). In addition, snags with nursing care can happen anywhere. It also sounds as though the walk-in clinic is a very useful place to get medical care when one's regular doctor is not available. more

I've been an inpatient here and used the emergency room services, and both times I was so glad I went to Mt. Auburn. The environment is much calmer than at the big Boston hospitals; you get more time with the doctors/nurses, everyone is so nice and comforting, and the wait time is shorter. The nursing staff is particularly excellent. Plus it's easy to get to (walkable from the Harvard Square T stop), or they will validate parking in their garage. There's also a walk-in clinic open on weekends, great for when you can't wait til Monday morning to see the doctor. more

Hospitals are not fun places. I sincerely doubt that anyone will argue with that fact. However, when you do need to attend one, it is good to know that when you get there the people will be friendly, helpful and easy to talk to. They will put even the most nervous patient at ease with their kindness. The one downfall is the parking garage with its lack of space for the amount of cars coming in. more