Motorcars of Elyria

They misrepensent what they have. They are professional scammers. Everytime someone complains they respond back with an internet fix. DO NOT PURCHASE FROM THEM!!!!!!!!!!! There should be an ATTY GENERAL WARNING-""Do NOT BUY FROM THEM""!!! Pros: They have Ph.d's in lying and cheating consumers out of $ Cons: You will consume your life into getting back your DEPOSIT more

Go to the Cleveland BBB and the Ohio State Attorney Generals websites, look under complaints, and read all you need to know about this dealer. more

These guys are HORRIBLE! I talked for weeks with a salesman regarding a car and based on his assurances that it was in ""pristine"" condition I drove 700+ miles to buy the car. The salesman knew I was driving from so far away and misled me anyway. I show up and the ""pristine"" car had scratches or dents on literally every panel. The wheels were pitting and the interior was filthy. The dashboard was cracked and the cd player didnt work. These dirtbags thought I wouldnt turn down the deal because of how far i'd come. Wrong. Ohio has terrible checks/oversight on car sellers to begin with and these crooks take full advantage. Not only wouldnt I buy a car in Ohio period, I think these guys should have their license revoked. I cannot say any more celarly than this DO NOT BUY A CAR from these people they are dishonest and shameless. RUN, dont walk away from Motorcars of Elyria!\r more

I purchased a car from ""Motorcars of Elyria"" back when they were still on ebay motors. The fact they no longer do business through ebay ought to tell you something. I was not surpised at all to know the car came from an auction - extremely common for used car dealers to obtain their inventory this way. However, they provided a CarFax (joke) that indicated the mileage and no accidents. I was nieve enough to not notice all the signs this car had been in an accident. Not sure if / how the CarFax (clean) could have been altered but judging from what I now know, this was not a small amount of damage. This is obviously why the car was being offered at a reduced price. OK - that ought to make it fair, right? Not really - if they informed me the car was damaged and reparied and I chose to pay what I did, that would be fine. But I did not know. They certainly did or they would not have offered the vehicle at such an attractive price. They got it for less at auction so they could take less retail. You don't get something for nothing. Lesson learned. Don't you be fooled too!! Please also note the two bad reviews all the way at the bottom (the first ones). I will let you form your own conclusions about the dates and frequenies of all the five star reviews that followed. I have noticed this same pattern on other review sites. If you still choose to do business with them please be warned that you are very likely purchasing a damaged / repaired vehicle (regardless of what CarFax indicates). If you are ok with that given the price and consider it a fair deal, then go for it. Otherwise run away. I wish I had. Now I have cracked paint, misaligned parts, and rust starting where it would not otherwise. more

Purchased a Lexus RX 350 and found the deal and experience to be ok. Purchasing a car without seeing it is difficult and buyers should take precausions if possibile. There were a few surprises that detracted from the deal.\r - Condensation on the drivers light that I will need to have repaired. Should be covered but a hassel to get fixed.\r - No floor mats, owners manual or spare key. Not big deals and these were not listed in the posting but I would have liked Motorcars to make me aware of these issues.\r - I asked for a walk around review of the car and the exterior was as described by the agent but the interior was not. There were markings on the dash, stains on the carpet, scratches on the door panels and seats. These were not described accurately to me and I expected a fairly clean interior and this was not the case. Some of this maybe cleaned but others are likely perminate.\r Positives\r - Agent offered to have the car inspected (I paid $130 for this) which gave me peace of mind on the operation of the car.\r - Price was attractive but now that I see the interior quality of the car I question if this was a great deal.\r - Straight forward negotiation and simple to work with.\r - Paperwork was easy and payment options made the transaction simple. \r So all in all I am ok with the deal but I would suggest that if possibile it is best to see the car first. It is hard to get a good feel for the quality without seeing it first hand. This is also a small dealership so they may not be purchasing top notch cars so that they can offer customers a lower price. You will get what you pay for so do not expect a great deal for a top quality car. In my opinion this car was in KBB fair condition.\r Bottom line is if you are looking for a lower cost car, with a simple transaction and you are willing to accept a fair quality then this is a great place. If you expect a top quality used car then check it out first. more

Solid experience...easy to work with...nice vehicle that we are still pleased with.? more

Just as I like, no surprises, everything as promised.? more

Felt as the Car was well represented by you, and that everyone there was very helpful, will Consider you for my next car purchase.? more

I am enjoying the Zephyr. I find the it to be in good shape, etc. I doubt that I will ever again have reason to buy an automobile on line. But thanx for your service, Wendell Ps. I have recommended others to on-line opportunities more

Just purchased an 08 Cadillac from Motorcars of Elyria. When I walked through the door I was immediately greeted by a gentleman named Adrian. I wanted to see several of the cars on the lot and so he got me the keys and answered the many questions I had. He helped me narrow the cars down to just 2, the Cadillac and a Lincoln. I took the test in the Lincoln and when I got back the other car was pulled out waiting for me which I found to be very professional. Once I got back from the test drive I was introduced to another gentlemen by the name of Greg who was going to help me the rest of the way. Again He was very professional and answered many questions with ease. He sat down with me and we worked out the deal on the cadillac while the vehicle got serviced and detailed. The paperwork was done very quickly so I did have to wait a bit for the vehicle to get done but all in all from the moment I walked through the door to the moment I left the dealership I was overly impressed with great service and a great car. Thank you, John more

I can't tell you how much I appreciated the effort put forth to arrange the shipping of the car to my difficult to reach location. The car is gorgeous! I had never purchased a car sight unseen and I really lucked out buying from you. I would certainly recomend your dealership to anyone looking for a fine used automobile. more

Great customer service from Alex. more

When I purchased my vehicle they didn't have the manual and a spare key, they called after 2 months to let me know that they found the manual and a spare key and they mailed (overnight)it to me. That is service. I highly recommend Motors of Elyria. more

Just fine. We got a great deal on a car. If only you weren't so far away. It was worth the drive though. more

Buying a car on the internet is pretty scary but the car and the experience was great! The car was beautiful.? more

The staff on the phone was very helpful. more

Very helpful on the phone, quick and painless transaction when in Ohio. I like the online car buying experience due to choice and finding exactly what you want. more

Outstanding Staff - Excellent vehicle - best price online! more

The car I purchased was offered for a great price and I am pleased with the car and the service I received from your dealership. more

I was somewhat leery about buying a vehicle sight unseen, but I did my homework using the VIN numbers you provided and took a risk. I'm very happy with my purchase, so much so that I would consider using a similar method again. I can't say I enjoyed the process in OH so much, folks didn't seem overly professional there, but everything worked out. more