We appreciate these comments and regret that they have repeatedly declined to meet with us to answer all of their questions. A full scope of work is a standard part of the Mosby design-build process, and this document is used when comparing bids from multiple contractors, as this client was doing. We work with homeowners to create a detailed plan that enables realistic expectations. We also strive to make a positive difference, and hope the builder the client chose for this project did likewise.
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