Recently I decided I was not going to review places until I had been a few times. Seems more fair considering it aleays possible to catch things at a bad time. So here is an update on a past review made after only one visit. My experience is the same and service consistent. \r
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Purchased a used Audi a year ago and used the dealer for service that was covered under the certified used coverage. Decided to take this car to Moore after the covered services ended and the price of future services shocked me. I dont know why, but I genuinely don't like using the dealer for routine maintenance. Seems to be overkill considering my dad always changed his own oil and rotated his own tires personally and his vehicles lasted forever. Maybe I am jaded...\r
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Funny that during a tire rotation at Moore a few months ago Chris actually pointed out that I had a bent rim on the car, which was obviously like that from when I purchased it, because of the way the tires were cupped. The shaking was only slight and they didn't push new tires on me but said to revisit it in a few months because the tred was more than adequate. Basically its perfectly safe but the shake may be considered annoying. The dealer told me previously that it was because the car is AWD and I need new tires immediately. I did recently decide to get new tires through Moore and they suggested that I swap out the bent one with the full size spare. Tires are now balanced and wearing perfectly.\r
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As a part of a recent service they needed to replace the cabin air filter. The shop likes to use original Audi replacement parts but did offer options...example my cabin air filter. I can appreciate and personally require original Audi parts for most things but does it really matter for a cabin air filter? The non-Audi filter seems fine and significantly less expensive. These sorts of tweaks bring down the overall cost of these required services. Prices are good here and they are nice enough to deal with my plethora of questions about any and everything. Another plus is that they are convenient to get to and are normally available with little notice. Things remain good.
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