Monro Auto Service and Tire Centers

5 STARS!!! On the eve of Thanksgiving, 2013, my tires were badly in need of air due to the change in weather. I stopped here because I've used this Speedy for other work and was happy with the service. They inflated my tires and when I tried to pay them for taking the time to help me, they said they weren't going to accept any payment. I appreciate their customer service! more

My mom's car broke down on Sunday and the manager Bill helped fix her car even though they were closed. Since they were closed, he didn't charge her a thing! I called up today to offer to pay for the service and they said it's what they do for their customers! Luckily Bill had been in the store working on a project that day. No one else in the area was open and she was stranded. If you are in the area and need car repair I suggest going to people who actually care! more

I called the Speedy of Troy location for a tie rod replacement on my car & was treated kind at first. As soon as the manager, Cory, came on the line, it all went SOUTH. He quoted me $15 on the labor for an oil change w/my provided oil & filter, even though there was a coupon for a COMPLETE oil change for $13 in their sales ad. Furthermore, I decided to replace my tie rod elsewhere and wanted to just do a front end alignment via Speedy of Troy with my $39.95 coupon, so I called them, and Cory, who was ticked off that I decided to change my tie rod elsewhere, decided to spite me! He says, ""Well, since you're doing your tie rod elsewhere and making more work for us, I'm not gonna honor your $39.95 front end alignment coupon, I'm gonna hafta charge you $55 or so."" OUTRAGEOUS! If he hadn't known of my tie rod replacement, he wouldn't have said that. What a fraud! He reflected poor customer service skills and made Speedy look like a gimmick auto shop. I refuse to take my car here ever! more