Mission Plumbing Heating & Cooling

Jeff really knows his business and he personally needs a five star rating! The only problem I have is the expense factor with your company for fairly easy plumbing work. Whether it's in the price of parts or in the labor costs, it just seems a little high to me; especially being a retired person and on a fixed income where all dollars have to be accounted for. This is the reason for the three star rating I posted. Gene Dolginoff more

I would like to thank the guys at Mission Plumbing Heat and Cool for their promptness, professionalism, efficiency, and good work ethic. They were at our home by 0730 and got straight to work. I appreciated the time they took with me when I had questions. At the end of the day Rob took me through a "walk through" in order that I might see the finished product. I am so thankful for their knowledge about AC's and heaters! Thank you again to Rob H, Josh, and Anthony! You three were great!!! more

Eric J was very helpful and courteous! more

Jeff from Mission PHC made an emergency call to our home at 11 pm on Friday night. We had noticed a burning smell in our air ducts with the AC running. We were leaving on a trip the next day and weere afraid to leave because of this. Jeff cheerfully came to our home, diagnosed and fixed the problem (fan motor on furnace had caught fire) and finished up about 1:30 in the am. We were able to leave in the morning to attend a 92nd birthday party thanks to Jeff's efforts and sacrifice of time with his family. Many thanks! 5 stars more

Michael Shultz did a great job performing the summer service on my air conditioning systems. more

Josh and Anthony installed my new furnace and A/C system. They did a fantastic job. Josh explained everything to me from the start and all went as planned. They were both very professional and hard working young men. Everything went so smooth and timely that the house didn't even get hot.I could not have asked for a better experience and the price was very competitive also. more

As a follow-up to a previous review on June 24, 2018, Jeff S. from Mission Plumbing & Heating came to look at our hot water heater again as it seem to have an intermittent problem that was causing the pilot light to go out (most would think this is a simple fix). Jeff replaced the thermopile unit (State Water Heater's term for the thermocouple unit) under warranty. This did not resolve the problem, although State Water Heater customer service had indicated to me that is what should be checked based on the trouble lights displayed on the gas valve unit. Jeff performed diagnostic work after replacing the thermopile unit and determined that when the unit was plugged into the gas valve unit (as it should be) there was a very noticeable drop in voltage generated by the thermocouple. The voltage was within spec when not connected to the gas valve unit. With more diagnostic work it was determined that the gas valve was draining the voltage and therefore not allowing the pilot light to stay lit. The diagnostic work Jeff performed was the part of solving the problem. Not sure that technical support from State Hot Water heaters would have had the same diagnostic suggestion(s) that eventually solved the problem. Jeff replaced the gas valve unit and the hot water heater pilot light stayed lit and the unit worked great. Nice to have a technician such as Jeff who brings a lot of common sense and professionalism to the job. By the way, this work was done after 5:00 pm, and Jeff had already put in a full day's work prior to coming out to work on our hot water heater. more

Great service and useful information about product options. more

Jeff Mills with Mission Plumbing Heating & Cooling came to our house on a Sunday evening about 9:00 to address an issue with our natural gas hot water heater. He quickly resolved the issue and then took a few minutes to make sure it continued operating and did some diagnostics while the burner was on. Also, he checked the flue pipe on the hot water heater and a short (2 ft) section had a slight negative slope and he took a few minutes and changed the flue piping so it had a continuous positive slope up all the way to where it connects to the furnace flue. He was very professional and organized. Provided thoughts on what to do if this issue continues in the future, but was not pushy about trying to sell anything. Appreciate the good work on a Sunday evening. more

Mike was super helpful explaining what was wrong with our AC and how he'd fix it. We'll definitely use them again! more

The 4 gentlemen previously named were very professional in their handling of our recent air conditioning problems. Kyle's knowledge of his product was very reassuring & was very easy to work with. Steve, Pat & Chad were very professional in their installation of the equipment. They carefully covered the carpeting area during the installation & they cleaned floor around the furnace area when they were finished. The new installation appears to be working fine. These men were all very courteous to us. more

Loved how they all worked together to install our new AC/Furnace, add a gas line and fix our main water line ! Everything is working and they did a fantastic job. I'm very happy to recommend them to anyone ! Thanks Garold Brewer more

Brandon showed up per our agreed time, he was polite and professional more

Kyle and Brandon were professional and respectful of my house. They called to give me notice of their ETA and took care of my issue in a timely manner. I would recommend Mission to all who are looking for a professional to help them with their HVAC needs. more

The guys did an excellent job - very satisfied. more

Mission sent out a technician very quickly when our furnace stopped working. Mike J was very professional and did a great job explaining the issue and repairing the furnace. more

The team from Mission PHC was very professional. Great products and Great people. All the new installation looks great to. And the house was warm again before my wife got home. more

Last Friday my home was not receiving proper heat in very extreme cold. Called Mission and had service call within two hours. Needed part and was fixed right away. Appreciate the prompt service and Michael Shultz very good job finding and fixing issue. Thanks so much for restoring heating equipment in very cold weather. more

I received great service from Kyle G. Not only did he come within the hour of calling,but he got my heat working within an hour. He was also knowledge of the work that needed to be done and was able to explain well. I recommend Kyle G and Mission Plumbing, Heating and Cooling! more

Mike J did an excellent job. He was personable and friendly yet extremely professional. He gave me price quotes before starting work. When he found a complication he explained options offered suggestions including options for me to obtain things myself to install or for him to return to install. Alternatively, he provided price quotes for him to provide the needed items and install them. I chose the latter option and Mike had everything delivered right away and got all installed quickly and etc within about 3 hours. Mike made sure e everything was just right, no leaks, wobbles,etc. and the price quoted was what I actually paid; NO surprises! Everything works perfectly and there are no leaks! Truly delighted with Mission Plumbing Heating and Cooling (this is/was my second time using them) and Mike J's work. I will definitely use Mission Plumbing Heating and Cooling the next time I need a plumber!!! more