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Mike's Auto Svc

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1 Union Sq
Somerville, MA 02143

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(617) 623-1009
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Reviews
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Best

There is no better repair shop. Mike's Auto Service. The shop is immaculate, the entire crew is professional and courteous and the value and quality of work are second to none. ou...

Worst

Well, I wrote that last review three years ago, and I'm sorry to say I know more about Mike's than I did then. They kept trying to charge me $850 to fix an oil leak, using scare ...

best service and price 3/8/2011

There is no better repair shop. Mike's Auto Service. The shop is immaculate, the entire crew is professional and courteous and the value and quality of work are second to none. our car is running like a new car again. Thank you again for the prompt and excellent service. more

I know I can trust what Mike says. 5/14/2010

I would like it if Mike's Auto Service was more economical, but I know that if Mike says I need something done on my car, it needs to be done. I never have questions or doubts about if I am being taken for a ride; I trust what Mike says. He thinks about what I will need for my car, and in the long term he makes me happy as a customer. I have been going back to Mike's Auto for 15 years. He has gone out of his way for me many times, and knowing that I can trust him is extremely valuable to me. Michael Prager more

No problems in 10 years of service. 5/13/2010

I have been using Mike's Auto Service for close to 10 years. Every time I bring in my vehicles, either for services or repairs, I never have any problems. Now I have 2 newer cars that they maintain for me, but they have done all sorts of work in the past. Mike's Auto might not be the cheapest place, but they have great value for the money. more

Outstanding service. 5/12/2010

We have a 2005 Toyota 4runner that we brought to the dealership for repairs, but we were very unhappy with the service. We brought it to Mike's Auto Service, and they fixed all the issues with the car. We have been bringing it back to them ever since. It has been a little over a year now, and though at first Mike's Auto fixed our fairly big issues, now they do all the routine maintenance as well. They provide very good value for the money and their service is outstanding. more

Honest company to work with and they do excellent work. 2/17/2010

I trust Mike's Auto Service, which is why I have been using them for almost 15 years. They are honest in their assessment of what is wrong with my car and they leave it up to me to decide what work I want them to do. They have worked on 4 or 5 cars for me and done major repair work over the years. If I have any questions, they always answer them right away. They also have done an excellent job of fixing things for me. At Mike's Auto Service, they do exactly what they say they will: They go over their assessment of your car with you and leave it up to you to decide what you want to fix. Jim Baxter more

My vehicles are always fixed right the first time. 2/12/2010

Mike has been my mechanic since 1996. I initially found him on cartalk.com and saw that he had glowing reviews. I had bought a Cadillac off lease and was looking to find a mechanic other than the dealership, which was killing me on repairs. Mike's Auto Service worked on the Cadillac and fixed everything that went wrong with it. I never had to go back for the same thing twice. I am a gear head and used to do all of my own maintenance, but have some physical disabilities that prevent me from doing that now. I trust Mike and the mechanics who work at Mike's Auto Service. They are professional, straightforward, and ASE-certified. They always do what they say they will. Over the years, they have worked on at least 5 cars for me and as many as 7. Everything has been outstanding. All of Mike's work is first-rate. Also, he will tell you if you need something done and tell you what you do not need to do. He does not waste your money, which is completely refreshing. I have already recommended Mike to 3 neighbors and they have all "converted" to using his service now. He is devoted to what he does and to his customers. John Cole more

They really go out of their way to take care of their customers. 2/10/2010

I have been very happy with Mike's Auto Service. They have worked on multiple cars for me over the 15 or so years that I have been using their service. They are honest, they do good work, and they really care about the customer. At Mike's Auto, they really go out of their way to take care of their customers. They try to make you as comfortable as possible while you are there and they take time to explain things to you, as much time as you need. more

Wonderful experience with honest, reliable service. 2/9/2010

Mike's Auto Service is honest and reliable. We have been using them for about 20 years...my husband is on his second car with them and I am on my third. I feel that I can trust them when they tell me what my car needs. I have even brought them a used car that I was thinking of buying and Mike was completely honest with me about it. They have done both maintenance and repair work for us over the years. They are accommodating in terms of scheduling me in for an appointment, which I appreciate. Also, the one time I thought that I still had a problem after they had worked on the car, I brought it back in and they fixed it for no charge. They have been very responsive. I have already recommended Mike's Auto Service to friends. more

Good, reliable service. 2/4/2010

My experience with Mike's Auto Service has been great. There were referred to me 10 or more years ago and I have been using them ever since. I can trust them and they always do good, efficient work. They have done maintenance and repair work on at least 3 different cars, and everything has been fantastic. They are good at what they do. more


Personable and professional. Great work! 10/6/2009

Mike was recommended to me about 10 or 15 years ago by my female mechanic, Boomer. I have continued to use Mike's Auto Service over the years because I like the personal connection and I appreciate being treated like an intelligent human being who can understand what they are talking about and what needs to be done. They are very personable, professional, and helpful. They often have one of their employees drive me home or pick me up if I am without a ride. They have done some substantial work for me over the years and I have always been pleased with everything. Once, when the job was more complex than what they could do, Mike was straightforward and suggested that I take the car to the dealership where it was under warranty. Another thing that I appreciate about Mike's is that they have honored an oil-change plan that I have had with them for several years. Even when I got a new car and expected that it would not apply to the plan we had, they continued to honor the plan. I definitely recommend Mike's Auto Service. They are wonderful to their customers. more

I always trust them. 9/30/2009

I have been using Mike's Auto Service for 2 or 3 years now, mostly for repair work on my engine. I continue to use them because they are thorough and they explain things well. They usually solve the problem pretty effectively and I always trust them. I would definitely recommend Mike's. more

Totally pleased with the overall level of professionalism and their competency. 9/23/2009

My experience with Mike's Auto Service over the last 4 years has been great. They are the only shop that works on my car, a 1996 Oldmobile Aurora, and it is running well. They are always friendly and courteous, and they call me before they do any work on my car to let me know how much it is going to cost, which I appreciate. Mike's has done a variety of maintenance and repair work for me, from replacing the brakes and the air conditioning unit to the engine coil and serpentine belt. They do good work and they stand by it. They are honest and reputable. They are not trying to make a quick dollar. If there is nothing wrong with your car, they will tell you that. They do not try to detect a problem. They also will tell you if they do not know what is wrong. For example, when my serpentine belt went out, the car was making a loud noise. When I took it to Mike's, the noise stopped -- it was acting fine for them and they could not detect the problem. They told me to bring it back when it made the noise. I did, and they discovered that it was the serpentine belt. Interestingly, it was another local mechanic that initially recommended Mike's Auto Service because it was closer to me than their shop. So, even one of their competitors recommended them. I have already referred several people to Mike's. Barnest Patton, II more

They are the best! 9/21/2009

Mike's Auto Service just finished working on my car, which is almost 15 years old, and it runs like new now. It was a big job that included replacing the air conditioning, and I am very happy with the work that they did. I first used them when my muffler fell down on the street on my way home from work. I stopped at their shop and Mike squeezed me in. They did a fantastic job fixing the muffler. I have been using them ever since, for everything from tune-ups to brake jobs. They are excellent people -- very nice, polite and professional. Every time I go there, they ask me if I need a ride and make sure that I have a way home. I know that I can trust Mike's Auto Service. Even if there are other places that are cheaper, I prefer to pay a little more for my car to be in good condition. Jose Machado more

Overpriced! 5/21/2008

Terrible! I used this company for a free oil change per a friend's recommendation. The standard oil change for them costs $34.95 (labor is $9.75 and parts are $25.50). I had an appointment for one morning and when they told me they were understaffed and that I'd have to wait a long time, I offered to come in the next day. While doing my oil change they came to me and asked if I wanted a new air filter and new cabin air filter. I have paid for air filter replacement at MANY other places in the past and I've also done it myself. It's simple. When they gave me my bill for $134.00 (!!!!) I was VERY shocked and upset. They charged me $77 for the air filters and $49.50 for LABOR. (Remember my oil change was free!) When I voiced my concerns about these prices over the phone the owner kept trying to tell me that they were fair and actually said to me, ""What the hell is wrong with you?"" and hung up on me! I will NEVER go here again. more

Rip Off Artists 2/5/2008

On January 7, 2008 my vehicle's windshield wipers simply stopped working. The motor was dead. It was a snowstorm so I had no choice to take it to a ""AAA Approved"" auto repair service near where my car broke down, in Somerville, MA.\r \r When I arrived they told me that it would cost $49.00 just to look at my vehicle. Later that day they called me and said the wiper tranmission failed and it would cost over $350.00 to repair. I did not agree to them repairing my vehicle, paid the $49.00 and brought my car to a more local place on the South Shore, their mechanics told me that it was NOT the transmission and it was a simple readjustment that would cost me a mere $30.00!!!!!\r \r Mike's is a rip off. I would not recommend anyone going there. more
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Editorial
  • Award-winning auto repair shop services a wide range of domestic and foreign vehicles.

  • 1/15/2006 Provided by Citysearch
Additional information
  • Hours: Mon 8:00-17:30, Tue 8:00-17:30, Wed 8:00-17:30, Thu 8:00-17:30, Fri 8:00-17:30, Sat closed, Sun closed
  • Neighborhoods: Prospect Hill
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