Midtown Home Improvements

I am so pleased that I chose Midtown to do my kitchen remodel. The contractor, Beau was very thorough and always kept me informed with the progress. Most importantly, I was able to go to work every day during the remodel without any worries. When I came home from work, there was never a mess and that was so much appreciated. Midtown is a very trustworthy company with dedicated, hard working employees. Thanks so much for my beautiful new kitchen more

Midtown Home Improvements 05-08-19 NOT HIRED REVIEW Project: New Windows - 3-5 Reasons for not hiring: Something else (please comment below) Additional comments: High high pressure sales !!!! / first it started with a very loud call center / then multiple email and follow up calls .. they always wanted to know where my wife was ? I said my wife deferred to me - they said unacceptable as they only meet with both spouses // I m in car sales and this is a sales trick I wanted an estimate not a scenario where they hard pressure me or my wife to sign a contract with them . Stay away from companies that use call centers and closing scenarios to hard pressure . I politely told them no thanks go be pushy with someone else .. too many companies to choose this one more

Very dissatisfied with the improper installation of our Matterhorn Roofing System installed by Midtown Home Improvements’ subcontractors as they did not install per manufacturer’s written instructions leaving our “premium” roofing system weak and vulnerable. Our 2-3 day roofing project spread out over 3-week timeframe and here we are 2 months out still without any satisfaction. Each time we contact them, they act surprised to hear of the issue and/or state they do care and focus on one specific topic that is favorable to them and disregard all of our concerns. We feel MHI is deceptive, high pressure in their sales tactics where they give you three prices with the first price being astronomical down to lesser amount but you must act today or that price not valid. Additionally, they showed us gutter-guards at the time of sale only to have a different product installed not to mention they installed a ridge vent that was not on the approved list of ridge vents per the manufacturer, not to mention the ridge vent was for asphalt roofs. When we raised the initial concerns with this incorrect ridge vent, we had to have the manufacturer’s representative come out before they agreed to replace. All of this is going on while we had no front gutters due to the gutter crew showing up before the soffit and fascia were complete due to MHI’s lack of project management skills. When the subcontractors returned to replace the incorrect ridge vent, they were not happy and stomped all over the ridge vent during install leaving dents in the top of the vent and causing the filter to come out in the attic. They also did not properly install the ridge vent caps in addition to walking on them (metal ridge caps) resulting in no peak on our ridge vent. If you are looking to have a metal roof installed, save yourself a lot of frustration and unhappiness and go with a roofer, not MHI aka General Contractor with subcontractors. more

Quality of materials is 5 stars but as far as the installers, they don't care about your property. The installers left roofing nails all over the back deck and front driveway, left staples in the yard, didn't even bother to clean off the shingle sand particles on my wife's $200 hammock, hit the front of the house with old shingles and left black marks on the siding and French door, didn't even bother to sweep up the shingle sand particles in the front driveway. I contacted the project manager who said that someone will come back out but they didn't. Then received an email from a lady 1 month later saying we were pleased with the work! Well someone lied to her like they lied to us! She said someone was going to come back out and clean up what they should have done a month ago but another lie because no one showed up! So, quality of product is yet to be determined, price was high but got a good finance deal, and installers SUCK! Don't expect them to clean up and don't even plan on them returning for issues because they don't. Only thing they have that's positive is the roof looks good. more

Fake reviews, all about sales with no regard for results. Do not use!! more

Midtown replaced all of our windows in one day, because they arrived prepared. They worked well as a team, and cleaned up before they left. Customer service was excellent! Friendly and efficient. I will definitely choose Midtown for my next home improvement project. more

The crew that was involved in my remodel were very professional and went a little above and beyond to help me. I had never been through a remodel before and they made everything pleasant. more

Very good work and would recommend. Got the job done quickly. more

Very clean, pleasant and did a great job. more

I would not trust this company. I looked up some companies on the internet and set up appointments to get estimates on the work I wanted down. They set up an appointment for a Monday (Thursday was the day I talked to them). They called and left repeated messages on my phone Sat. and Sun. saying they needed to talk to me. I called back repeatedly only got VM and I left repeated messages saying I was at work and I was confirming my appt. And they needed to leave a message about why they were calling and when I could call back and get someone. Nothing then on Monday morning I am told first that they sometimes over book as one person does not realize the other person booked that time slot. And when I asked why did someone wait to let me know. Then why not leave that message ? Then the rep I spoke with changed his excuse to well they booked over me because I did not confirm. I said I did I called back and left messages. Then he only reply was maybe they could come out the next day. Forget it ...If this is how unprofessional you are I would be afraid to sign on to have you work on my home. Your track record with me is all I have to go by. And it is not good. Very unresponsible and unprofessional. You just lost yourself a repeat customer and as well as anyone I come in contact with that is looking for someone. more

Midtown installed my windows, entry doors, and vinyl fence. Every job was installed professionally and they met all my request. I highly recommend this company. more

They seem to hit my neighborhood every couple months . Salespeople won't take no thanks,not interested as a response to their pushiness. Would never consider them for any type of repairs or remodeling. more