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Businiess name:  Midtown Home Improvements
Review by:  Guest
Review content: 
I would not trust this company. I looked up some companies on the internet and set up appointments to get estimates on the work I wanted down. They set up an appointment for a Monday (Thursday was the day I talked to them). They called and left repeated messages on my phone Sat. and Sun. saying they needed to talk to me. I called back repeatedly only got VM and I left repeated messages saying I was at work and I was confirming my appt. And they needed to leave a message about why they were calling and when I could call back and get someone. Nothing then on Monday morning I am told first that they sometimes over book as one person does not realize the other person booked that time slot. And when I asked why did someone wait to let me know. Then why not leave that message ? Then the rep I spoke with changed his excuse to well they booked over me because I did not confirm. I said I did I called back and left messages. Then he only reply was maybe they could come out the next day. Forget it ...If this is how unprofessional you are I would be afraid to sign on to have you work on my home. Your track record with me is all I have to go by. And it is not good. Very unresponsible and unprofessional. You just lost yourself a repeat customer and as well as anyone I come in contact with that is looking for someone.

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