Middletown Animal Clinic

I have been taking my animals here for 10 years. They have been there for me with two white boxers. They did everything possible for them through the cancer and finally they shared in my grief of letting them go. We now have alittle Beagle mix that we rescued. They are helping me with ""Willie"" he is such a joy. The doctors are wonderful you can see their love for animals and their people are above and beyond. There food products are good and vet supplies. They never pressure you to buy. I just know I consider them part of our family. more

I have been to Middletown Animal Clinic for years, but the past 3 have been quite poor and I am no longer a customer. First of all, you can save on your shots and basic care by going other places. Second, the hours are lousy and the customer service is non-existent. They are rude on the phone and roll their eyes! They will not work with you or be flexible, even to long-time customers who have spent thousands of dollars at the business. They ""open"" at 8:30 am (no early hours to accomodate the working) and usually don't start answering the phone until 9 am. At least one of my cats and dog has gotten sick after each trip to the kennel there, and wow they sure experimented with the dog's dietary needs caused by allergies, putting it on odd diets before picking out the kibble that made the most sense in the first place. Yes, this was up to me as the owner to make the food decision, but I expect the Doctor to be the authority there. Pros: Good kennel prices Cons: no customer service more