Mid Fla Heating & Air

When I bought my home I was informed that my AC and Heat Pump unit were under warranty until 2015. In the last year I have had to call Mid Fla out twice to repair my system. They charge an $80 trip and diagnostic fee and then outrageous labor fees for a SYSTEM UNDER WARRANTY. Last week I had to pay another $80 for a technician to diagnose that my thermostat was bad. He informed me that it was going to be AN ADDITIONAL $342 to replace the thermostat. This was the LABOR charge. For those who aren't familar...it takes about 10 minutes and isn't exactly rocket science. While he was looking for a thermostat in his truck I found one online for $185. Needless to say I will be changing it out myself and will NEVER call Mid Fla again! I will also be telling EVERYONE I meet to avoid them like the plague. I had heard horror stories about how they grossly overcharge in the past but since my system was UNDER WARRANTY I gave them a chance....NEVER AGAIN!! And just for the record I am not a competitor and USED to be a customer. After this last experience I began digging through the receipts and warranty papers left for me by the previous owner. Didn't take long to see how Mid Fla totally took advantage of this elderly lady and sold her everything that they could...needed or not! more

Did a good job more

Keep up the good work! more

Good job!!!! more

A special thanks to Joe who did excellent. more

Well mannered and qualified. We are very happy with the work. more

Very efficient, courteous & polite. more

I purchased an air conditioning system from you last year. We are very happy with it, and with your sevice. So much so, that we decided to purchase another package unit from Mid-Fla today from a very capable competent employee of yours named Rolando. He quickly determined our problem, created solution and recommended the proper unit. He was prompt, professional and most pleasant to deal with. So much, that we will consider purchasing another unit from him in the future. You are fortunate to have an employee like him working for your firm. I wanted you to know about our pleasant experience with him. more

They kind and well mannered. more

Good Job. No complains. more

Nick and Adam were able to conduct the work seemlessly. There was little talk/questions what was next. They seem to anticipate what else was to be done. By cleaning up as they went there was little delay at the end off the long job. the unit looks good and they took care to ensure it looked completely professional. more

These two men were great! more

Installation tech worked long and hard to make sure all was the way I wanted and needed it. more

Wonderful workers- great job! more

Larry was extremely courteous and caring. Definitely an asset to your company. Joe and Aaron were very knowledgeable and definitely people oriented- Worked well as one unit- Definitely love their job and the company. Your company will succede with dedicated people such as the ones above. Your company found a very pleased customer. Thank you always. more

They are both very professional, courteous and helpful. They worked very well together. They never lost their cool when the protective cover was suppose to come off easy and was anything but. They are smart and hard workers. more

The team was very fast and helpful with me understanding the hole process. The hole AC system was replaced in no time. I would like to say thank you for having such a great install crew. I'm a very happy customer! more

Everything was wonderful, very happy with representative and technicians. Both explained everything in detail. more

The team was very proficient and worked very efficiently together. Very informative. more

Answered all my questions courteously. more