Michelangelo Ristorante

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3005 Highland Dr
Salt Lake City, UT 84106

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(801) 466-0961
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Reviews
( 24 )
( 10 )
( 4 )
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( 18 )

Best

I ate at Michelangelo's on Highland Dr. this weekend with friends. We all had a hard time deciding on what to order. I thought the menu had a great selection of tempting entrees...

Worst

Went to the new location on Highland. A nice place. Front desk was great. That is where is stopped. Waited 30 minutes to see a server, his name was Stephan, avoid this server. ...

Very expensive, poor service. 2/14/2009

First of all, I don't write internet reviews often; this experience warranted an explanation online (because sometimes the internet is all that will listen). Pros: Don't go here ever Cons: Don't go to this place to eat! more

Good Food, Poor Service, and Ambience Needs Some Work. 2/14/2009

My wife and I visited this small restaurant for Valentine's Day, and felt quite disappointed. The decor screams 1980's, and the floor needs a good mopping--and that was just the first impression. Now typically, I love holes-in-the-wall because frequently the food is fabulous and the character makes them worthy of plenty of repeat business. Unfortunately, this place had neither great food nor character. To clarify, though, the food was NOT BAD, but as many restaurant-goer's out there can attest, the experience of dinner-out is about much more than just taste...for Valentine's Day, they offered a limited menu (4 courses) for a fixed price of $45. What we got was quite possibly the worst service ever, and food that was just 'good.' Dessert was 'included' in the price, but after 2+ hours of sitting at our table and hunting down our waitress for the very last time, we opted to forego the final course, and simply pay our bill and leave. But wait, there's more! We were brought the wrong food items twice, my water glass was left empty for what seemed like an eternity, and we didn't get our wine order until our first course was delivered, almost an hour after we sat down. Are these trifling complaints, you may ask?? Perhaps...perhaps if our meal did not cost $100...or if our waitress actually tried to make eye contact with us and provide some semblance of service at one point during the evening--it almost seemed like she was avoiding us! Maybe our night would have been different if it was not Valentine's Day, and they weren't so 'busy'...hard to say, but I will likely never eat at this restaurant again--which is sad, because really, the food wasn't all that bad (hence, 2 stars instead of 1). Pros: Food was tasty and authentic Cons: Service was laughable more

Worst Dining Experience in SLC 2/14/2009

Ambience: NONE. Dark and dirty. Bathrooms filthy. Ladies toilet had plumbing issues. Water glasses dirty. Pros: Soup Cons: Rockford more

censorship with our gnocchi 2/4/2009

Our server Lauren told us off which got in the way of what would have been an average meal with appetizer highlights. The raddichio baked in gorgonzolla cheese with walnut crust was exceptiional. AFTER we had tipped above 20% our server came over to tell us she hopes we come back but had overheard bits of our conversation she ""found the subject matter offensive"" We had been discussing LDS history (which can be an offensive subject matter indeed) and how it is to live in Utah. Please note we were the only people in the restaurant and kept our voices to a reasonable tone. If the owners/managers are LDS and do not want non-members dining there if they speak of historical fact that doesn't highlight the church's best moments then they should advertize as the best Mormon Italian in town. The pesto gnocci was just above average though the portion was small. Pros: delicious appetizers and exciting religious drama Cons: servers who can't keep their job seperate from their faith and are easily offended more

Overpriced and has nothing to do with italian food 2/2/2009

Michelangelo i so bad that i am ashaimed to be from Italy. This is not italian food. To start, because they have no clue of what they are doing it takes 2 hours to get your food and this would be nothing if they had a good wine list. The wine is the cheapest that italy has to offer but it is so overpriced that if you don't know about wine you would think it was a good bootle. Pros: since you have to wait so long you end up eating less Cons: you come out of the restaurant that your clothes smell like a frier more

WAITED 2+ HOURS AND NEVER ATE! 1/23/2009

After more than 2 hours of waiting we left without eating dinner. No one to greet us upon arrival. Sat us down and said ""we're out of menus"". Finally was brought a menu but was told ""this menu doesn't have our specials, we'll bring those later"". Eventually waitress arrived and we asked about the specials. In the middle of her explaining the specials another guy shows up, interupts her and hands us the menus which had the specials. Appetizers (soup and a salad) took about 1 hour 15 minutes to arrive. 45 minutes after that we asked when the main meal would show up, waitress said 10 minutes. We waited the 10 minutes, then another 10 and then left having just eaten a salad and soup after 2+ hours! They comped the ""meal"". By the way, I sat in a seat that looked directly into the kitchen. The entire time we were there not a SINGLE PERSON WAS FED THE MAIN COURSE! People's candles on their tables were burning out, including ours and you know it's really bad when everyone in the place start talking to eachother wondering where the food is. This experience will be talked about whenever bad dining experiences come up in conversation for sure.... the candle burned out long before the food ever came.... Oh yeah, I had to sit on my jacket because the old bench I sat on was too low, and I'm 5'11"". more

Delicious! 12/8/2008

We took a friend for his birthday. It was our first visit. The waitress warned us that entrees were made to order, so service would be slower. We chose three appetizers to share. They were all different and wonderful and easily enough for three to four to sample. Our friend's favorite was the melon wrapped in proscuitto. Each of us had a veal dish and we were all happy with our selections. Entree was served with a delicious potato and green beans, so we did not get to try their pasta. Maybe next time. Our friend had never tried tiramusu, so we ended on that note. Yes, service was a little slow, but if not in a hurry, it gives you time to digest between courses. While a little pricey, we will definitely go again to try other dishes. Pros: different Italian dining experience (if you are used to just pasta places) more

The Spinach Ravioli is to die for!!!! 8/25/2008

I have eaten lots of Italian food in my life, but this is by far the best. The spinach ravioli is my all-time favorite dish. If you are looking for doughy, cheese-laden ravioli, this is not the place to go. The ravioli shell is impossibly thin and so delicious. The butter sauce that it is served in makes my mouth water just thinking about it. The service was very good and the atmosphere strikes the right tone. I really loved eating there. Pros: Food, Service, Parking Cons: A little bit difficult to find more

Best Italian I have ever had 6/29/2008

The best Italian food I have ever had. I'm originally from New York and thought I have had good Italian. I can't believe I found this place. I love it and won't ever go to any other Italian place in Utah. Pros: best Italian in Salt Lake, by far Cons: location wasn't the easiest to find more

Disappointing 6/24/2008

I was really disappointed with Michelangelo's this time. Had been many times but this was the worst experience ever. Took forever for our waiter to take our orders and when she did she forgot to bring all the drink orders. The food was just okay- very, very salty. Our food took forever to get served and came out in phases making it necessary for people to start eating before everyone was served. It appears that the restaurant has gone downhill and perhaps has new management. By the way this was a birthday dinner and they even flubbed bringing out the cake. Save your money and go somewhere else. Pros: parking Cons: disorganized more

Most inconsistent restaurant in town 6/8/2008

well, where to begin. I have been here quite a few times (7 or so) and it is very inconsistent. I went recently on 5/31 and the service was very subpar. Pros: sometimes it is good Cons: inconsistent, gnocci has gone way down in quality more

REVISED: New location, no more wait! 3/10/2008

Michelangelo's has a new chef. This is good news, because the slow service was coming from the kitchen. As my prior review states, we are long time fans of the food, but now of the timing also. We were well- attended to in a friendly and professional manner. The wine pours were generous, and the waitress-recommended pairings perfect. To my well- versed palate, the best Italian in the city. old review: Order off the specials menu, all the raviolis are sublime, the pear raviolis are my all time favorite, Yes, it takes a little longer, don't try to eat here and then go to a show or movie, settle in and enjoy conversation while pacing yourself through Italian delicacies. we find the waiters and chef quite personable, take an extra minute to pause and enjoy yourself. Go with people you enjoy talking to. We always bring our out of town guests and everyone loves it. Order or bring a bottle of wine, and enjoy life. If you tend to be a little cold, wear an extra layer. Wear a smile, and it will be returned to you. Pros: beautiful new space, same great food, faster service more

Who cares about anything but the food! 9/17/2007

Michelangelo Ristorante is the most fabulous, authentic Italian restauant in Salt Lake City. Run by an eccentric and temperamental chef and a native Italian waitstaff, each dish prepared is very simple in its tastey elegance. If you're looking for a place to kiss your rear, don't come here. But if you are willing to open your mind a little bit and enjoy REAL Italian food, then come and enjoy. Granted, the waitstaff could use some fine tuning (you spend ALOT of time waiting for someone to come notice you). However, anyone who says they hated their experience wasn't paying attention. Screw the ambiance! Who cares?! The food is fantastic and it's what you come for! Pros: Best Italian food around Cons: Horrible waitstaff and hard to find more

Don't waste your money 7/2/2007

If you're looking for fine Italian food with service to match, DO NOT go to Michelangelos. The service is just plain awful ! The food is mediocre at best. My mistake might have been taking a bottle of my favorite wine, although they still got their $10.00 corkage, which took 15 minutes to get corked. When the waiter finally came around, another 20 minutes, he could not recommend anything because he did not know what I may like. Go figure. I order the gnocchi and guess what... they were out of it. I setled on the fettuccine bolognese, which very well could have come from a can. Believe me, there are better choices in Salt Lake. Pros: There are none. Cons: Service, food, location. more

The real deal, not to be missed 2/14/2007

Be sure to read the other review, ""All the wonder and pitfalls of real food and real people"", it's detailed and spot on. The food is real Italian food with real Italian service. If you come in like an Ugly American, then that's the experience you'll have. After we spent a week in Italy last year and returned home to Salt Lake, we went straight here. Felt like we were back in Italy. Enjoy ! more

""Feeding the hand that bites you!"" 1/13/2007

I have been dining at this restuarant for several years. You never know what to expect on arrival. Good service or snubs. It depends on who you are with or how high on the priority list you are that night. Be sure to order the salad or you might get your food served to you cold. I don't recommend the salad. Gnocchi is my personal favorite, pesto or gargonzolla. The best is with the marinara sauce. Be sure to flash your ""bling"" , be on your best behavior, talk about your latest accomplishments, who you know and you'll be sure to get the VIP treatment...lol! NOT HERE. But if you enjoy ""tite for tat"" this is the place for you. ENJOY! Pros: Ambience, Wine List, Food Cons: Parking, Service more

Great food in a unlikely setting 1/10/2007

After reading some of the negative reviews, I was a bit nervous about taking out of town guests, but fortunately it was as good as I remembered. Okay, so at 6 pm the place smelled like it has just been cleaned with Pine-sol, and the service was not as smooth as Cucina Toscana - but the food was fabulous. The salmon appetizer was superb; the fettucini with Truffles was extraordinary, the wine was great. My guests loved it. We will be back. more

All the wonder and pitfalls of real food and real people 11/24/2006

I typically go to a restaurant for service and to relax. But this place is an exception. I go to Michelangelo for the AMAZING, FABULOUS FOOD. This is a place worth investing time and money to appreciate. If you are impressed by expensive furniture, go somewhere else. If you are a penny pincher, go somewhere else (cheap, tasty chinese and mexican dives ABOUND in this town). But if you are an adventurous eater and can spend money on a food without regrets, this is one of the yummiest places in Salt Lake. I can't say it's a bargain, but it's fabulous. Pros: Amazing food, completely home-made Cons: Not a typical american restaurant AT ALL more

Speechless.....won't go back 8/4/2006

First off, i'm very hard to please. I should be. If i'm going to spend my hard earned money in your restaurant then i should at least expect to get my money's worth or more. Pros: when it gets this bad it's actually entertaining, time with my wife Cons: need i say anything??? more

Disappointed 6/3/2006

We were so disappointed having heard good things. A bad start when the bread came and the balsamic vinegar was in a dirty container which leaked. We were missing silverware which we had to take from the next table. Service was punctory at best. Food presentation was not good. Spaghetti Michelangelo is a large bowl of fresh pasta with some arugula. The ""parmesan"" cheese was a small slice on top kind of melted. Basically this was a bowl of noodles for 14.50. My companion had the ravioli which has a ""sauce"" that was congealed and watery at the same time. Yes, the pasta was very fresh and tasty, but it just couldn't make up for the blandness of the rest of the dishes. If this is ""real Italian"" I might prefer Olive Garden. more
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Menu for Michelangelo Ristorante


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Editorial
  • The Scene
    Michelangelo's keeps a low profile, tucked downstairs in a former greasy spoon. Mediterranean blues and whites, a few touches of Italian decor and the accents of the Italian...

  • 8/14/2003 Provided by Citysearch
Additional information
  • Payments: American Express, Visa, Discover, Master Card
  • Neighborhoods: Sugar House
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