Mesilla Valley Pro

The guitar arrived dirty with rusty strings and buzzing/intonation issues. I reached out to the company(twice before they answered) and they took an entire day to get back to me. They claimed that the guitar was set up and cleaned by the guitar tech before shipment and that this was validated by three store employees. They suggested that the filthy guitar, rusted strings and buzzing issues happened in transit. Their solution was to send me two packs of strings and a cleaning cloth. They were not willing to remedy the issues with the guitar buzzing. Overall my experience with this company was sub-par. Everything about them screams greedy corporation. Sadly I’ve even had better experiences at Guitar Center. It’s already difficult enough buying a guitar online without being able to try it first. I could understand this kind of behavior if I had bought from a pawn shop but this was a music store claiming to be dedicated to quality products and customer satisfaction. Their guitar tech’s level of quality assurance is questionable at best. I would encourage you to be extremely cautious purchasing guitars and other items from them due to inaccurate listing descriptions, lackluster quality assurance and a non-existent customer satisfaction philosophy. Be careful out there! Shame on you Mesilla Valley “Pro” Music! more

Used instruments at this store I do not understand their pricing of used guitars. In my opinion they are very high priced and I would not recommend this store to anyone more

Mesilla Valley Pro Music has been an old time favorite for local and abroad musicians in the south valley for their wide selection of electric and acoustic guitars, amps, drums and accessories. But Mesilla Valley Pro Music now offers the most complete line of DJ equipment in the valley. DJs will enjoy the vast selection of name brand of small to medium to large size speakers, lighting equipment, mixers and cables, to name a few items. more