Mercury Moving And Storage Systems

Mercury Moving showed professionalism from start to finish. A friend of a friend told me to contact Mercury. The sales process was responsive, accurate and fair. All of my questions and requests were responded to in no time. The day of the move was the best experience. The movers are professional, courteous, experienced and considerate. They worked dilegently, swiftly and took great care with my possessions. Moving day can be stressful enough, using Mercury Moving was the best move I could have made. THANKS to Gary and his crew! From now on, there is only one moving company for me. Pros: Professionalism from Beginning to End Cons: None - this company really knows it's business more

I had an excellent experience with this company. They went above and beyond what was expected of them. They gave me very personalized service that other movers said they would not offer - and they did not even charge extra. The movers wrapped my belongings with exceptional care. My phone calls and emails were always answered promptly. Pros: Personal attention, prompt, professional more

Mercury Moving has the best customer service I have experienced in years! I can’t remember the last time I felt a company really cared about me as a customer. From when I booked the job to the very end, these guys made me feel nothing but confident in their service. Oh, and besides treating me and my family so well (they even gave me a house-warming gift!) they also came in under budget and nothing got damaged in my 3 bedroom house move! I HIGHLY recommend Mercury for an easy move. Pros: Professional, thoughtful, great price Cons: None more

Mercury Moving is an excellent moving company with a courteous and professional moving staff. We have used Mercury several times and are always happy with the staff, timing, and job well done. The internal staff at Mercury is easy to deal with and more than willing to accomodate needs. Overall, the company operates well, is priced right, and turns moving into a hassle free situation. We have always been completely satifisfied and highly recommend Mercury Moving! Pros: Staff, Company, Outcome more

Great Movers - So Professional! Showed up on time, worked continuously, even when left alone. I couldn't be happier, or more satisfied with the level of service provided. $117 an hour for two men. Broke down the furniture that needed to be, and put everything back together perfectly. Feel confident booking a move with Mercury. 10 out of 10!! more

I have lived in the Worcester area for 30 years in a 3BR house. Needless to say, there was a lot of stuff!.. I saw the good reviews here about Mercury, and contacted them, along with a couple of other movers. Mercury was the most responsive and realistic of the bunch. Gary came out and helped scope out the effort. I definitely needed help packing! I was under time pressure as I was closing on the house, and needed to be moved inside of 2 weeks. I had a couple of their folks out on one day to help me pack. They were great, and helped guide me through the process. A couple of days later, much of the same crew came and packed me up, and delivered me to Maine the next day. During the move, I had asked them to unpack a large speaker on the first floor, and later asked them to move it to the second floor. In doing so, they nicked a wall, and they came to me and insisted that they show me what happened. It was not a big deal, but the fact that they made sure I knew it was different from other experiences I have had! To be sure, my move was not inexpensive, but in line with other quotes from reputable firms.. but on service, they came out way ahead! Pros: Consciensious, Thorough, Good Attitude, Very Helpful, Friendly more

Mercury Moving made a very stressfull time in my life really easy. The two wonderful movers were very cosiderate and caring, not only for my furniture but also for keeping the condition of my home scratch free while moving the furniture both in and out of my home. I would highly recommend Mercury Moving to everyone, no matter how big or small your move is. It was a great pleasure to see service with a genuine smile. Thank you again, I will definitely recommend you and use you again more

My wife and I recently used Mercury Movers to move from Jamaica Plain to Newton. We were blown away by their service from start to finish. To begin with, Jessica provided an estimate within a few hours of our initial phone conversation. She then went out of her way to answer all of our questions promptly and thoroughly--she made us feel like we were her #1 priority (a contrast with Gentle Giant, which made us feel like one out of a thousand potential customers). Leading up to the move, Jessica stayed in touch with us to make sure we had the right kind of crew to make the move go smoothly, and accommodated our request to have Lenny on our team (Lenny had worked on a move for my brother-in-law and we had heard very good things about him--all of which proved accurate). The move itself went very smoothly, even though it was difficult. We had the guys grab a few things from a storage unit in Stoughton, then move our things out of an 11th-floor condo in Jamaica Plain and into a 3-story house in Newton with fairly narrow/angular stairways. Despite those challenges (and the fact that we have several very heavy/bulky pieces of furniture), Lenny and the rest of the crew worked hard all day with a smile--they didn't complain once about the difficult conditions. As importantly, they treated our possessions and our new house with respect--we had just had our floors refinished and our walls painted, and the guys left the place as clean as it was at the beginning of the day. At the end of the day, after 10 hours of solid work, Lenny and his crew reviewed each room with us and patiently rearranged furniture to our liking (they even lugged a dresser from the top floor to the basement once we decided we didn't like it in the bedroom). To top it all off, they came in right at the estimated cost. We will not use another moving company in the future--you should strongly consider giving Mercury a call for your move. Pros: Estimate accuracy, personalized service, efficient packing/moving, detail-oriented, hard-working, reasonably priced Cons: none more

We used Mercury Moving in Avon, MA. They were fantastic and would highly recommend these movers. They were efficient and were so accommodating with anything we wanted. To move furniture around once placed and best of all they were the nicest people who worked very hard. We had a lot of very heavy pieces of furniture including a piano and they moved everything with ease. Very careful of all our belongings. Mercury Moving was the only pleasant experience we had in this whole process of moving. Don't go anywhere else. Family owned company key!!! more

I will never use another mover besides Mercury Moving. My experience could not have been any easier. These guys packed every last thing in my four-bedroom home, moved it, and set everything up without so much as a scratch or complaint. They were in perfect spirits and made me feel like the world's most special customer. Yay Mercury Moving!!!! Oh, and they were about 5% under the estimate - who can beat that???? Pros: Smart office staff! Likeable and skilled movers. Cons: NONE more

My husband and I used Mercury Moving in August when we moved into our new home. The movers showed up right on time, quickly, yet carefully, loaded our belongings onto the truck and then met us at our new home. Again, they unloaded and carefully placed everything where it belonged. I was very impressed with their ability to maneuver pieces into our back hallway - it's tiny! The staff, from beginning to end, was gracious, helpful, and just plain fantastic. We would definitely use Mercury Moving again in the future. more

I would like to add my praise to a long list of well-deserved reviews. I recently moving cross-country using a self-pack moving service, plus movers on both ends, to save on the cost of a full-service move. I hired Mercury Moving on the packing side. I decided this would be the place to splurge, since I wanted them to pack my things in really well to avoid damage. Did they ever come through for me! Two guys loaded my boxes, advised me on suitability of the smaller items I had packed, packed my furniture, and loaded the furniture for my one-bedroom apartment in about three hours. They were polite, good-natured, and they did an EXCELLENT job. I've just begun unloading everything on the other end and not one item was damaged or mislaid. The office staff are just as responsive, efficient, and friendly. If you want a painless move, these are your movers. Pros: Flexible, Friendly, Efficient, Careful, Detail-Oriented, Knowledgeable Cons: None more

I had a great experience with Mercury. I moved from Attleboro to Bridgewater. They were ontime, worked hard, and were professional and friendly. I'm going to use them again in two weeks when my fiance moves to our new house as well. Highly recommended! Pros: Fulfilled all promises, very communicative, very professional. Cons: none! more

We've moved several times all over the country and have never had as quality an experience as with Mercury. They were extremely proactive and respectful of our needs throughout. Highly professional and efficient. more

Last month was the 3rd time I have used Mercury Moving. I cannot say enough good things about this company. I was blown away by the professionalism and courtesy of the movers. I moved from a roomy, spacious apartment to a 100 year old house with narrow door frames, small rooms, and oddly placed hallways. To be completely blunt, this move was a GIANT pain in the a**!!! The movers worked thier butts off - they barely even paused for a lunch break. Some moving companies purposely drag out the time to jack up the bill - not these guys. I was the one who had to say "Guys, why don't you take a break for a minute?" It was about 1,000 degrees out and they never complained, never stopped moving. They were on time, got the move completed in a reasonable amount of time and handled my furniture and belongings with a great amount of care. Also, I didn't do the greatest job of packing some of my items and they took the care to pack them up properly and make sure they weren't damaged. OH- and how could I have forgotten this part - my sofa wouldn't fit through the door of the house. They tried EVERYTHING to get it in, had a million suggestions and strategies and wouldn't quit until I finally told them to forget it (it was logistically impossible). Some movers would have been like, "Too bad, lady, it doesn't fit". Not these guys. And as for the office staff - wow. Jessica couldn't have been more helpful, kind, and courteous. As I said before, this was my 3rd time using them (would never use anyone else), and like all the other times, Garry, the owner, personally called me during the move to make sure everything was going okay and I was happy with the service. Their rates are completely reasonable and fair - I got an amazing deal, especially considering how difficult my move was. They are simply the best - you'd be crazy to go with anyone else. Pros: Great prices, amazing service, courteous staff...too many "pros" to list...... Cons: NONE!!!!!!!!!!!! more

I recently had the occasion to move locally and sought out three estimates before deciding on my mover. The first was a national franchise. The representative was pleasant and professional but provided a quote for a 1 br apartment that was too high. The second company was a large regional mover with a solid reputation. The quote was more competitive, however, the representative was harsh and dismissive and seemed to only be interested in booking the move without really answering any questions or addressing any concerns. The third firm was a local mover who turned out to be Mercury Moving & Storage. I spoke with Jessica Hennessy who as it turned out was one of the owners. This is a family owned & operated business where the customers actually do interact with the owners. She took great pride in representing her company and answered all of my questions and addressed all of my concerns when I asked about insurance. I felt confident that I had found the right Mover. I booked the move and asked if I could drop off the deposit. I met the owner, was introduced to her husband who is also her partner, and given a tour of the facility and shown how my furniture would be packed. On the day of the move, I was told that the two movers would arrive between 8-9 am. At 7:55 am the truck pulled up to my apartment. I was met by two movers who introduced themselves and were friendly & professional. My belongings were treated with care and the move was completed without any damage or loss to my property. I subsequently received a call from Jessica Hennessy to ensure that my move was done to my satisfaction. I would enthusiastically recommend Mercury Moving & Storage to anyone who is seeking a professional Mover and who is seeking service that is nothing short of "first in class". My best wishes for continued success & growth to Mercury Moving & Storage! Pros: professional & pleasant administrative staff and movers...attention to detail...respect for clients and belongings... more

I've used this moving company twice now for inter-Boston moves after moving to this area from NYC (with a Mayflower affiliate that did a terrible job). The office staff and crew are really exceptional. Nothing was damaged during either move - that includes 2 plasma TVs, AV equipment, computers, and large antique wood furniture and leather couches. They are one of the few companies that can/will offer full replace value insurance (which was important to me given high value of items) - most will just do insurance at $.60 per pound or offer depreciated value as an upgrade. They honor their estimates and no hidden fees either time. When researching moving companies, only Mercury and Gentle Giant were the only two moving companies I came across with such exceptional reviews. For not much more than the discounters, less than Gentle Giant and comparable to a Mayflower or United - I'd definitely go with Mercury any time. Pros: True estimate, exceptional service, can offer full replacement value insurance Cons: None more

Mercury Movers recently moved my family from one home to another within our town. Local moves like this are long and hard. The moving team worked until late in the night and they maintained a positive attitude throughout their long day. They were polite, and very service oriented. I worked for a moving company many years ago, and I have a pretty good sense of what a good moving company looks like. I think Mercury Movers are top notch and we are already plan on using them again when we move back into our home a year from now. more

We used Mercury Moving when we moved out of our house in September and they stored all of our furniture, plus almost everything else we own, until we moved into our new house the following July. The move in and out was done carefully and professionally. They took care wrapping everything. Our stuff was in storage for almost 10 months and everything came out in the same condition as it went in. Customer service was also excellent. I would recommend Mercury Moving to everyone and would use them again! Pros: Professional, Great Customer Service Cons: none more

This is the second time that I have used Mercury Moving. The first was with my first home move. The latest was to move my company. The movers were quick and efficient. They were able to move large amounts of large (and heavy) furniture easily through narrow passage ways and up 3 flights of stairs. Computers, servers and important equiment were also in the move. Everything shipped with no problems. The workers were kind and professional. In addition to having a smooth move, the customer service and response rate was excellent. I highly recommend Mercury Moving and will certainly use them again. Pros: Great Customer Service more