Meineke Car Care Center

After over a decade of going to another mechanic, we realized we weren't getting good service any more. The other guys charged us $100 to run a diagnostic, and then quoted us $800 for a repair. We took it to Meineke where they diagnosed it for free. Turned out the other mechanic had installed a catalytic converter wrong and that was the problem. No charge from Meineke. Got the problem fixed. That was two years ago and every time we go there, we get the same great, reliable, trustworthy help. more

Pleased with the repair service I received today. When I dropped off my car Chuck gave me a ride to work. I later learned he was the owner. Did the repair as promised at the price I was quoted. It was nice that he proposed alternatives that would save me on the total repair bill. Thanks! more

This is the 3rd car that I have taken to Chuck and the boys.All of the cars were in poor condition when I got there and drove like champs on the way home. The Mustang is the only bond that me and my father have left and you brought us closer together by getting that hot rod running great. Thank you very much. Kevin Curtis. more

I showed up not knowing what was wrong with my Jeep. It was shaking when I was braking and I was recommended by a friend of mine to take it down to Meineke Car Care Center in Boulder, CO. Greeted by the owner and manager, Chuck, he welcomed me with a friendly hello and got my car in as soon as he could. He exlpained they do FREE inspections and he'd give me a quote as soon as they knew. Sure enough, within a short 30 minutes, he had my quote. Meineke has a lifetime gurantee on their brakepads and their quote ""Right Service, Right Price"" was definitely being represented. Chuck offered me a ride if I needed to go somewhere or be somewhere while my car was being worked on. I declined, but that customer service right there was extremely generous. When it came time to pay, my bill was the same as my quote and I left a happy person, with a Jeep that no longer shakes (Thank God!) and an experience to remember. I definitely recommend Boulder's Meineke Car Care Center to anyone! :) Pros: Awesome customer service and service in general. Cons: Absolutely none. more

This MEINEKE IS SHIESTY!!!!!!!!!! horrible cusomter service, after looking at about 20 diff. auto stores to replace a gasket on my car meineke had the best deal. Gave me an over the phone quote, said it wouldnt be more than $200, maybe an extra $50 or so. Well i took my vehicle up to the store and had to take a bus to work, meaning i went way out of my way to get the ""BETTER DEAL"", because every where else wanted around $350 for the job. well upon arriving after recieiving the QUOTE he said that he started to think about the job and that it could take a little more than expected. i explained i went way out of the way to get the better & cheaper service so the quote better be somewhere in that ballpark. well never the less BIG CHUCK called me back (a$$hol3) & stated that the job was like he ""THOUGHT"" (after the quote) a little harder & the ticket would be a little over $550.00??? WHAT!! thats $200 more than anywhere else damn near denver wanted for the job...SHIESTY!!! then he argued with me saying he told me something different & hung up on me! so i called back b/c these J4ck4sses had my vehicle, & asked for the manager/owner...guess what it was CHUCK! what a D1ck, the store owner was a total A$$! He kept telling me what he wanted to hear & then told me to come and get my car, & hung up on me again. So i called back and THE OWNER wouldnt talk to me saying that i was wrong so then i get into an argument w/ the emplyees there saying chuck wasnt in...what a baby in the world of customer service & cant even talk to the customer that has a problem! while fighting w/ the employees i got offered an A$$ whooping & got called numerous names! VERY UNPROFESSIONAL!! so then felling like i cant even trust my vehicle being there i had to have my manager take me to get my vehicle, when i got there chuck persisted he was right and that i was wrong and to take my car elsewhere, & telling me to have a ""nice life"" horrible customer service & unprofessional stay away from this place! Pros: SEEMED NICE BUT VERY SHIESTY!!!!!!!!! Cons: ALL VERY RUDE AND UNPROFESSIONAL...STAY AWAY FROM MEINIKE!!!!!!! more

My trusted Saab mechanic told me I needed new brake pads, that he could replace all four for around $300. He said I could try a national chain, like Meineke and that it'd be cheaper overall, but that they might try to sell me parts I don't need. Sure enough, I asked for brakes only, and the Meineke guy said I also needed rotors and that they could do it all for $550. Thank god I told them to call me first. They're sheisty! You may think you'll get a deal going to a national place but stay with a shop you trust, even if it is a little more in the end. My experience was in Boulder, Co. Pros: The guy was friendly. Cons: He lied, tried to repair something not broken, sheisty. more