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Businiess name:
Meineke Car Care Center
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Review by:
citysearch c.
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Review content:
This MEINEKE IS SHIESTY!!!!!!!!!! horrible cusomter service, after looking at about 20 diff. auto stores to replace a gasket on my car meineke had the best deal. Gave me an over the phone quote, said it wouldnt be more than $200, maybe an extra $50 or so. Well i took my vehicle up to the store and had to take a bus to work, meaning i went way out of my way to get the ""BETTER DEAL"", because every where else wanted around $350 for the job. well upon arriving after recieiving the QUOTE he said that he started to think about the job and that it could take a little more than expected. i explained i went way out of the way to get the better & cheaper service so the quote better be somewhere in that ballpark. well never the less BIG CHUCK called me back (a$$hol3) & stated that the job was like he ""THOUGHT"" (after the quote) a little harder & the ticket would be a little over $550.00??? WHAT!! thats $200 more than anywhere else damn near denver wanted for the job...SHIESTY!!! then he argued with me saying he told me something different & hung up on me! so i called back b/c these J4ck4sses had my vehicle, & asked for the manager/owner...guess what it was CHUCK! what a D1ck, the store owner was a total A$$! He kept telling me what he wanted to hear & then told me to come and get my car, & hung up on me again. So i called back and THE OWNER wouldnt talk to me saying that i was wrong so then i get into an argument w/ the emplyees there saying chuck wasnt in...what a baby in the world of customer service & cant even talk to the customer that has a problem! while fighting w/ the employees i got offered an A$$ whooping & got called numerous names! VERY UNPROFESSIONAL!! so then felling like i cant even trust my vehicle being there i had to have my manager take me to get my vehicle, when i got there chuck persisted he was right and that i was wrong and to take my car elsewhere, & telling me to have a ""nice life"" horrible customer service & unprofessional stay away from this place!
Pros: SEEMED NICE BUT VERY SHIESTY!!!!!!!!!
Cons: ALL VERY RUDE AND UNPROFESSIONAL...STAY AWAY FROM MEINIKE!!!!!!!
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