I needed to find a local Pharmacy that delivered durable medical equipment supplies for Security Blue patients & since I have used their other locations before so I thought it was a perfect fit for my Mother & me. Some insurance companies only cover certain meds and items as DME supplies & I really didn't want to deal with a company that wasn't local. Med-Fast was great at handling her diabetes supplies, I called one day and had her supplies the next day. Unfortunately that is where it ends, that same day I also told them she needed medication for a breathing machine. I got their fax number to give to the Doctor (they wouldn't let me fax the Dr scripts to them). It took a couple of days for the Doctors office to get them faxed over, that was 2 weeks ago. I have called them last Tuesday to find out where her meds are and was told they don't know why the meds weren't sent out but they would send them right out & we should receive them the next day. I gave it til Thursday, again no meds, so I call again. I got the same story but from a different person & again they will be delivered the next day (Friday), here it is Tuesday and still no meds.
more