Mccormick & Schmick's

In short this place has awful customer service and they could care less, for the price i would suggest a different place, dont make this mistake............... Cons: service...... more

Let's see. I asked for a cold glass with my beer. The waitress brings a hot glass that just came out of the dishwasher and placed it on the table with her fingers all over the rim of the glass. She was old, unkept, and sick (nose was runny, eyes glazed, etc..) Yuck! We ordered a split of Champagne (Moet Chandon Brut). She didn't present the bottle first. She cracked it open like we were at Dennys. iI turned out to be a Rose'. She was clueless. The champagne glasses were also warm. I went to the bar to get a cold beer glass. The trashy 21 year old female bartender with an attitude informed me that of course the glasses are warm - ""They just came out of the dishwaher sir!"" OK? lol ...umm.. I asked if I could please have a cold glass. She was clearly irritated at this point. She reached into a cooler and hastidly pulled out a cold pint glass. I felt obliged to appologize to her. No manager ever asked how things were. I think there was a 20 something year old kid walking around with his tie and moused haircut who appeared to be a manager. You would never know though. The food was prepared fine. Though, it was served ""diner style"". The top the evening off- my wife made a pit stop in their rather elegant bathroom. Granite countertops, etc.. You get the picture! However, no toilet paper or towels to dry your hands with! This place is a joke! Stay far far away from this location, especially if you have dined at other M and S's in the past. Pros: Food Cons: Service is probably the worst I have ever had! more

I have heard many negative opinions about this place's service but after tonight i have to say that everything i heard was right, our waitress was an older woman who looked like she hated her job and did not want to be there at all, we were a party of four and after being seated she came and asked my wife what she wanted to drink to our surprise she took my wife's order and then turned away and left, we looked at each other in surprise as if we did not exist at all. Then she came back and took our orders for drinks, absolutely horrible attitude, and it did not get better through out the night she was snobby and unfriendly. The food i have to say was real good from appetizers to our desserts everything was great, i was waiting for the manager to stop by as they should when you dine in a place like this, he did show up but only to the tables next by and did not bother himself to stop at our table and ask how we are doing, overall i have to say compared with other establishments the staff at McCormick and Schmicks have alot to learn as far as customer service goes.I am giving them a rating of below average because to me service comes before food. Pros: Awesome Food Cons: They need to go back to Customer service 101!!!!!!!!!!!! more