McGrath City Hyundai

I will continue to go back to McGrath City Honda for their care of their customer, for the attention they give to each customer and for their budget. Thank you so very much to Jerry Winski. He cares about the customer, and will not force the customer into any situation. This is my second visit to McGrath City Honda for a vehicle lease and I will continue to go back to the dealership, not only for their sales team (Jeremy, Frank and Mike) that I worked with, but the Service Dept. is equally friendly, kind, very informative and I feel very well taken care of every time I go! Thank you all so very much! more

My husband and I were interested in a Honda Fit. We had done our research and knew all the basics, so we knew that a test drive would be the deciding factor. From the moment we walked in, the atmosphere was very relaxed, the people were friendly, and there was no pressure. We test drove the car were were interested in, as well as another model. We were allowed to test drive without the salesman in the car, which gave us the opportunity to discuss the car and our honest opinions. We have been looking for cars for a while, and NO other dealer has been that trusting. We made the decision to discuss a purchase with the salesman. Again, no pressure... just what we wanted in order to make the purchase. He gave us all the options, and explained incentives and financing. He came back with a price...which was more than acceptable to us, so we made the deal. None of this "I have to ask my manager" or endless negotiations. The customer areas are very clean and comfortable, and even have a gourmet coffee machine. We closed the deal with the finance manager, and again...no high pressure with all the dealer extras, just explanations and relaxed conversation. We drove home in our new car and are very happy! more

The sales man was on point. He explained everything from A-Z, was very patient and had a great attitude. We were looking for a new car and we got more than we hoped for. Ryszard was very nice and professional, and helpful. He recommended us the Honda Fit, which met our needs a 100%. After we bought the car we realized a little crack in the front window and brought it to his attention. He scheduled for us an appointment (the mechanic shop was already closed at that time) right away and resolved the issue ASAP. And we got our wheel-locks put on at the same time the front window was replaced so it was a great experience. No hassle, no stress, that's how buying a car should go down. I would definitely recommend this dealership to all my friends at anytime and tell them to ask for Ryszard. No question. That is why I gave this dealer this good rating. I bought once a car at a Kia dealership in Chicago and was very disappointed afterwards so I can compare. more

Its a great dealership, very nice people. I just went there to get pricing for my old car and i just couldn't resist. Mr.Ryszard Choroszy Showed me the honda i wanted which is Honda Civic 2011. We made a deal which was good for him and me. I am very happy that i went to McGRATH CITY Honda I recomend this dealer to every one!!!! more

We were looking for a gently used vehicle to accommodate a growing family. After weeks of research, we narrowed our search down to a 2008 Honda Pilot. Contacted McGrath and spoke with Chris who assisted us in our purchase and kept us within our budget. Thanks Chris! more

Terrain Thomas was the Salesperson that assisted with my purchase of a used Hyundai. I was there for a couple of hours, but it was really worth it. My credit wasn't the best and I also didn't have enough money for a down payment apart from my trade-in. Overall, Mr. Thomas was very helpful as the liasion between myself and the decision makers. I left there smiling and very happy. more

Negotiating the deal with McGrath was a pleasant departure from the strong arm tactics or high pressure assaults from other dealers. They were very straight forward and didn't play any of the typical games. We found the car we were interested in on the internet - verified the relevant info on the phone - closed the deal in person - no muss no fuss. The most painful part was waiting for finance to free up the night we made our purchase - there seemed to be an endless parade of purchases that night. Guess thats a small price to pay for a good deal. Jody was definitely knowledgable and reasonable to deal with and the dealership seems to be committed to making each person a satisfied customer. more

Great experience in buying a new car, no pressure whatsoever, friendly and going out of their way to please. Michael Richardson is the person you want to deal with to buy a car. He went out of his way to come and pick me up from my house, explained everthing about the new car more

I went in with my 2003 acura MDX. I heard it was cheaper to have the care serviced at Honda. My transmition was making a funny noise so I brought it into McGrath Honda which was near my house. As I pulled it into the service center a car porter asked if I wanted a free car wash after my service. Said sure, that's a nice touch. About a half hour later the service manager and mechanic brought me over to the car. They showed me two hoses were loose and some wiring had come undone. He said he would fix them but that I should go to an Acura dealer for a new AC compressor. That's what was making the loud noise. About 15 minutes later they came into waiting room and said my car was ready "just go to the cashier to get your paper work". To my amazement, the cashier said there was no charge for the service and thank you for coming in. I went out to the service bay and my car had been washed. Unbelievable. I was expecting to pay a couple hundred bucks for the mechanic to fix the hoses etc. He was really honest and could have screwed me- but didn't. Long story short- bringing the car into an Acura dealer. Hope I get the same kind of service. more

We just bought an 07 Odyssey used from McGrath after going to several local Honda dealers and other dealerships. They were more than fair on our trade in. There price on a used certified Odyssey was way better that carmax and all other Honda dealers. What we appreciate is the service since the sale. John D and Reuban were the salesmen and Scott was the used car Manager. They blew all other Honda dealers out of the water on price and service. more

My original visit to McGrath was to solicit a donation/support for my Fraternity's Educational Foundation. In addition, I visited your showroom as I will be in the market for a new car in approximately 3-4 months. I decided to participate in this survey because of the excellent customer service I received from Carolyn Driver. Her demeanor was very professional, courteous, and kind. She is a great representive for McGrath, as well as your other staff who offered to assist me when I arrived. I will definitely return and hope to purchase a car as well. I will definitely ask for Carolyn Driver when I return. Kudos and a job well done Carolyn Driver! more

I am never a fan of rating car shops because normally they act out. However, McGarth City Honda did right by me. I had an oil change there and was overly surprised that it went well. Quick and simple/In and Out in no time. I wish all car service departments were created equally but they are not. Overall, my experience was livable. The oil change went without a hitch and the service manager was pleasant as well. more

I bought a pre owned Audi from McGrath and the turn signal stopped working after a month. I had a warranty so I brought it in, expecting to have to bike to work for a week. Instead they called me THE VERY SAME DAY to tell me that the turn signal was fixed and I could pick it up anytime. Wow. more

AM SO EXCITED because I finally got rid of my troubled VW(2000) for a brand new Fit Honda Sport and I LOVE It! I love Honda's, never should have gotten a VW so I went back to a brand I love. I did ... more

I bought a Honda from McGrath city Honda and I loved the service and the car. more

I purchased my car from this location McGrath . I can tell you this, I would trust Ed and Rufus in the service department with my LIFE! I have never seen such true customer service as I have with the two of them. If you want to know about a car and the market price, as them before speaking with a saleperson. They will point you to the right salesperson. Also, when it comes to having repairs done, Ed and Rufus discuss with you why you need it done, why you can't be without it being done and can troubleshoot with you on what the outcome will be if you don't have it done. McGrath is the place to go and I am a happy customer because of Ed and Rufus! more

I have never been to a dealership in my entire life where the salespeople were so honest. When I inquired about a 97 Honda he actually said, and I quote, “that one is kind of a lemon. It’s cheap, but you probably don’t want it.” I could not believe my ears. He was really upfront about every defect on their pre owned cars and just told it like it was without any bull****. I wish more dealerships were like this, it doesn’t make sense to lie. I’m going to find out any problem with the cars anyway so it makes sense to just tell me them up front so neither of us waste our time. more

I had to bring my car in to get the recalls fixed on it. I regularly bring my car for an oil change and repairs here and I was glad Bill Miller was here to help me with the recall fixes. He is usually here when I come for my oil changes and I feel very comfortable with him. He always offers me good service, concise information and a friendly smile. When I come to McGrath I feel comfortable because I am familiar with the staff and it makes me feel home. I wish I could plug my laptop in by one of the couches though. I like that I can get onto the internet while I'm there. I regularly have a good experience here. I would recommend McGrath to others as well. Thanks McGrath City Honda! more

I took my accord to my regular mechanic three times to figure out why the battery wouldn’t hold a charge. First, they changed they changed battery. It died again the next day, then they changed cables, then battery again. A friend recomneded McGrath Honda and Hyndai and after I told them my story they figured out it was a faulty wire. They were able to fix it in a few weeks. I’ve been so stressed out about this car that it was a big relief to finally have it working again. more

I just want to say that I have always enjoyed the services at McGrath. The staff is so helpful and also pleasant. Now a days in customer service it's tough with different types of customers. McGrath treats all customers the same from what I've seen. Bill is a great part of the McGrath Honda team also he helps me every time I have an issue. Keep ip the good work and I am glad I purchased my vehicles from McGrath. more