Mc Pherson, Ellen, Md - Brentwood Primary Care

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343 Franklin Rd Ste 101
Brentwood, TN 37027

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(615) 377-3300
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Best

I started seeing Dr. Ross a few years ago as my primary care physician based on a friend's recommendation. He was initially quite friendly and remains somewhat so now. His offi...

Worst

While I truly liked the doctor that I saw, I got spotty "customer" service when there was an issue with getting a prescription approved by my insurance company. As soon as I wo...

Friendly Doc who shoots straight 5/30/2007

I started seeing Dr. Ross a few years ago as my primary care physician based on a friend's recommendation. He was initially quite friendly and remains somewhat so now. His office is usually on time. Sometimes he seems rushed, but no more so than most doctors, I guess. He has a good personality and a couple of times I went to see him and I was distraught or upset. He shoots straight but has compassion and tries to use humor to ease you if you are upset. He seems to be more caring than most doctors i have been to and would recommend him. \r \r The absolute best part of his office, though, is his staff. His nurse is WONDERFUL and often times I see the nurse practitioner, Ellen. She is AWESOME. One time she needed to spend some extra time with me and left the room to see some other patients and then came back to spend as much time as neccessary with me. I adore her. She is kind and compassionate and friendly. Pros: On time, easy parking, friendly staff, same day appointments available more
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Additional information
  • Hours: Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
  • Payments: Master Card, Visa
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