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Spotty "Customer" Service - Review by Zach E | Mc Pherson, Ellen, Md - Brentwood Primary Care

Mc Pherson, Ellen, Md - Brentwood Primary Care

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Spotty "Customer" Service 11/18/2005

While I truly liked the doctor that I saw, I got spotty "customer" service when there was an issue with getting a prescription approved by my insurance company. As soon as I would call in and tell the switchboard operator that I had a question about a prescription, I was immediately sent to a voice mail box where--I'm not too surprised--I never got a single call back. After three such instances, I had to get a bit angry on the phone to get some help. I will probably not ever go back to this doctor's office. more
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