Mc Kinney Finish Line Car Wash

This has to be the worst car wash in the world. \r \r I took my van for a wash and when I exited the tunnel the rear bumper was ripped apart. I immediately notified the manager who had prepped the van and he acknowledged the damage but stated that he would notify the general manager. Having not heard from the ""general manager"", I placed at least 20 calls to them before he returned any of my calls. He asked that I take the van back to them which I did, and showed him the damage - he claimed there was nothing he could do but talk to the owner who was conveniently out of town. \r \r Long story short, I contacted my insurance company who asked for information about their insurance. Their super rude 'general manager' totally refused to give this information. I called the McKinney Police Department regarding this issue and was advised to file a civil suit against the car wash. \r \r Checking with the better bussiness bureau, McKinney Finish Line has a rating of 'F' - I don't wonder why! \r \r I have happily added a complaint against them there. more

My son took my truck their for me while going through wash truck shook came off tracks gashed my chrome bumber scratched my fender. Manager agreed asked me to get a estimate which I did and dropped of to him. I even offered if he would do the bumper I would do the fender. Manager said that was more than fair he would give the est. to the owner and the owner would be in touch. Thats been 3 months no returned call from the owner after several attempts to contact him by me left many messages. I have finally realized I am involved with one of the few irresponsible businesses in McKinney so I filed a report with the Better Business \r Bureau they said I had a legitimate claim filed a complaint and this owner will not even return their attempts to contact him by letter or phone. Do not patronize this bad businessman there are to many other good carwashes in McKinney. Cons: Messed up my truck more