Like everyone else, I've heard the complaints about AT&T's service, but I've yet to experience any big problems first hand. My main beef? The rate of return on my investment. Sure, for the money you lay out for broadband, you get a fair amount of variety, but it's a variety of mind-numbing, soul-sucking choices. Granted, AT&T isn't in charge of its programming, but it's a lot of money to pay for middling-quality output. Lower rates might encourage users to load up on more premium packages, which would at least offer the illusion/possibility of better choices.
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