Manchaca Village Veterinary Care

I see Dr. Smith (or his partner Dr. Ontiveros) whenever I bring my dog in. Their techs are nice and treat my dog well and the docs spend time answering all my questions. I will not change vets ever. I see why they get good reviews. more

I see Dr. Smith whenever I bring my dog in. Their techs are nice and treat my dog well and the docs spend time answering all my questions. I will not change vets ever. more

I have been bringing my Cairn terrier to MVVC ever since I got her from the rescue group in 2006, and my son brings his dogs and cat here as well. I could not ask for a better or more caring place to provide veterinary services to my cherished pets. Every single person who works there loves animals, and it shows in the welcoming environment and stellar service they provide. They are also among the most up-to-date veterinary offices in Austin, being one of the only places in town to offer stem-cell therapy for arthritic dogs. They have automated their appointment and reminder systems to make your experience even more convenient. I wouldn't take my pets anywhere else. more

I’ve poured over many clinic reviews and this one stood out. We decided to get a second opinion on our yellow lab's knee pain, and we're very happy we came here to get it. After a thorough explanation of our options by Dr. O, we went down the path of Stem Cell therapy. (It so happens they were on the news last month for that very thing!) After our 3rd treatment, she is barreling down the yard like she did in years past. It’s really quite extraordinary. SO grateful to this clinic's loving and thorough staff. Highly recommended. You've gained a life-long patient. Thank you. more

There are cheap alternatives out there, but you get what you pay for—that being a highly educated and compassionate staff. My experience extends to both my crazy Weimaraner dog and my girlfriend’s shy cats, all of whom are happy patients at Manchaca Village Vet. I think animals pick up on caring hands, because visiting Dr. O and her technicians is actually a fun and painless process. The staff is professional and super-friendly. We always get rational explanations and are NEVER rushed or pressured. The advice we take has been spot on. We’ve avoided big bills because we follow their wellness plan and keep them healthy. more

Excellent customer service, very knowledgeable staff more

I highly recommend this vet clinic. I have seen Dr. Smith for 15 years. He has always taken the time to make sure my dogs were healthy and given me all the time I need, never has appeared hurried. He answers all of my questions. I also love that he has NEVER tried to upsell me. He is very conservative and suggest we try the minimal thing first if he feels it may be an effective treatment. Their staff is friendly and quickly respond to my messages. more

My husband really liked this vet at first because they use a lot of technology in their office. However everytime I had to wait a while and when I went in I felt like they were trying to upsell me into a lot of unneccesary extras and this vet was very expensive compared to any other vet I had been to in the past. Recently my dog had a broken tooth and they wanted to do a teeth cleaning and pull the tooth. They did pre-bloodwork which they called to confirm was ""normal"" and quoted my husband a price, which we thought was for both procedures. After I picked my dog up I found out the quoted price was just for the cleaning and they had put my dog under anastesia to clean their teeth only without pulling the tooth. The vet told me this was just like any dentist would do and not do a teeth cleaning and dental work on the same day and out of concern for how long my dog would be under anastesia, which is incorrect because my dentist will do work + cleanings on the same day as long as we schedule the appointment as such. The new quote to remove the tooth we recieved when we picked our dog up, which is really a hard tooth to pull in a dog, was $700 at a minimum, and so I called another vet who my sister in law uses and loves and they quoted me a price for the same procedure/tooth that was less than half the cost. I immediately setup an appt with the new vet and asked that the Machaca Village Vet send my pet records to me including the bloodwork that had been done. Immediately when they sent methe bloodwork I noticed that the bloodwork indicated that several of my dogs bloodwork levels were not close to being in the normal ranges. I thought maybe those levels weren't as concerning in a dog as they would be in a human maybe and didn't bring this up to the other vetrinarian who reviewed my dog's bloodwork and was immediately alarmed by the bloodwork levels done before the other procedure because they were indicative of some autoimmune problems and reccomended I not put my dog under anastesia again until the levels were rechecked. He rechecked the levels while I was in office, thoroughly explained the results and treatment reccomended not pulling the tooth or putting my dog under anastesia considering. The cost of bloodwork, appointment, medicine was half that of what Manchaca Village vet had been charging me for what I consider much better care. Very concerned that I paid for bloodwork for my dog and they called to confirm it was normal, when the bloodwork had charts that even I could tell were not normal when they showed them to me. This oversight is unforgivable, considering my dog may have had complications during anastesia, and would highly reccomend anyone in the area considering vets my new vet, Rosebrock Veterinary Clinic, which is more of a farm vet and doesn't have a beautiful office and all the emails/photos and technology in their office but has already proven to me to show more care and compitancy than Manchaca Village Veterinary Clinic. Wish I had listened to my sister in law sooner. more

Considering a close relative is a veterinarian, this was the first time in a long time my boyfriend and I had to see one, because we had only recently moved to Austin for college. We knew from experience in the field that as soon as we chatted with the staff on the phone and came in that this was a great, clean, professional clinic.\r Our cat, unknowingly to her owners, had eaten over 20 hair scrunchies over a few months and started to become ill. She acted entirely normal, other than some vomiting. We took her in to Dr. Smith to see what was wrong with her, and from the advice of our close relative, see if she possibly needed emergency surgery. Dr. Smith was so nice and compassionate, he could tell after a physical examination that she had eaten a foreign body, and to save some college kids some money he didn't perform any x-rays or tests, and even talked on the phone to her normal vet to assure she was stable enough to travel to him for her surgery! Our cat did wonderfully, and w more

We just moved to the area and are we so happy we found this vet. We got a nice welcome from the receptionists. The clinic was clean, and did not have that "pet smell". The medicine is first class. This was the most relaxed we have ever seen our cats in a clinic. They have a special "kitty scent" that helps calm the cats. Thank you to the Dr. O, Dr. Smith and staff. more

We just moved to the area and are we so happy we found this vet. We got a nice welcome from the receptionists. The clinic was clean, and did not have that ""pet smell"". The medicine is first class. This was the most relaxed we have ever seen our cats in a clinic. They have a special ""kitty scent"" that helps calm the cats. Thank you to the Dr. O, Dr. Smith, and staff. more

My dog was sick and I was referred to this vet by a friend. I was very pleased with the veterinarians and staff. The hospital looked and smelled very clean. I've never been in to a vet's office that didn't stink until now. The girls at the front desk were very friendly and worked me into their appointment schedule. The veterinarian was very thorough and answered all my questions without making me feel rushed. This was the best experience I have had at a vet in a long time! more

I am so happy to find a vet that cares, the staff was excellent as well. My dog Katie had surgery to remove a large lump. The doctors were excellent with the follow-up care and made Katie confortable at all her visits. more

I am so happy to find a vet that cares, the staff was excellent as well. My dog Katie had surgery to remove a large lump. The doctors were excellent with the followup care and made Katie comfortable at all her visits. more

I took my 9 year old cocker spaniel for a check up and to have a small bump on his side looked at. He had cancer. \r \r The vet explained all options to me, in a clear concise manner. They told me what to expect in the coming weeks. \r \r I rate this clinic as one of the best. They are knowlegeable, professional and most importantly, very caring. Thank you Dr. Smith and Dr. O. Pros: compassionate care more

I've been a client of Manchaca Village Vet Clinic for about 5 years and have always received great care for my pets. Dr. Smith is very thorough and takes the time to answer all my questions. The technicians and office staff are very friendly and knowledgeable. I recently move to North Austin but continue to take my pets to them. I wouldn't take my pets anywhere else. You can request appointments by email and I find that very convenient. I've always found their prices to be reasonable. I did use the Care Credit payment option one time when my pet needed a major surgery which allowed me to pay the bill out over several months. more

The care at Manchaca Village Vet is outstanding. You can tell that the doctors and staff really do care about animals, and they love what they do.\r \r They helped me make the difficult decision to say good-bye to my beloved baby, Raggs. They were so understanding and gentle with my frail old man, who could no longer make it on his long walks or room to room due to his bad hips.\r \r They give great care to my babies, I know that my pets get top medical care and love when they are there. more

I have been a long time client of Manchaca Village Vet Clinic and would highly recommend them to anyone in need of veterinary services. I first went to their clinic to get a second opinion about my cat. The previous Vet had given her 2 weeks to live and said that further care was futile. The Doctor at Manchaca Village Vet Clinic prescribed a course of treatment that effectively cured the cat and she ived an additional 6 years. The Doctors and staff have always taken the time to explain treatment options and costs and to answer any questions. I 'm not sure what precipitated the previous comment but, I have always found the office staff to be very friendly and professional. more

This clinic is in dire need of a new staff. I made my fourth and final visit to this clinic. The staff is very rude and uninformed. Each time I have an appointment the wait has been excessive, at least 45 minutes. The staff also changes frequently. I view this high rate of turn over to be a major weakness and a sign of trouble. I will not be back. Pros: Zero Cons: uninformed staff and cheap dated decor more

I have been a dog owner all my life and have worked with vets, kennels and shows in 5 states. Never have I seen such a poor office staff. The vets are great but the office staff makes the experience intolerable. I would keep looking for a vet until the office staff improves. more